Remove author michael-fine
article thumbnail

Efficient continual pre-training LLMs for financial domains

AWS Machine Learning

The authors of BloombergGPT concluded that their model outperforms all other models tested for four of the five financial tasks. Specifically, the authors maintain a list of important financial news outlets and a set of keywords related to financial news. News CommonCrawl SEC Filing Coverage 2016-2022 1993-2022 Size 25.8

article thumbnail

Employee Happiness is the Key to an Excellent Customer Experience

Beyond Philosophy

We also asked Beyond Philosophy’s employee engagement expert and author of Employee Ambassadorship Michael Lowenstein to join us as well. Organizations look at employees in terms of fit, productivity, and alignment, which is all fine, but they do not look at an employee in terms of creating this high-level focus on the customer.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Making a success of Twitter customer service

Eptica

Author: Michael Cheung The immediacy and reach of Twitter means it has become a vital channel for customer service. However, there is a fine line between being helpful and overly interactive, so companies need to work out what is acceptable to their customer demographic. Published on: September 09, 2015.

article thumbnail

8 Worst Mistakes You Don’t Want to repeat!

Beyond Philosophy

Their stock lost 30% in the first 24 hours after the discovery, faced fines of up to $18 billion, class actions lawsuits, and were subject to a criminal investigation in the U.S. Michael O’Leary CEO of Ryanair said that customers complaining about the boarding pass fee should “pay 60 Euros for being so stupid”?

article thumbnail

Build and train computer vision models to detect car positions in images using Amazon SageMaker and Amazon Rekognition

AWS Machine Learning

Similar to fine-tuning using SageMaker to train and deploy a custom ML model, you can bring your own labeled data so that Amazon Rekognition can produce a custom image analysis model for you in just a few hours. Improve wheel detection To further improve the accuracy of the wheel detection, you can use Amazon Rekognition Custom Labels.

article thumbnail

Cheap Airlines: Low Prices! Terrible Service! Can They Change?

Beyond Philosophy

Ryanair chief executive Michael O’Leary has made it clear – repeatedly — that he couldn’t care less about customers. Colin is an international author of five bestselling books and an engaging keynote speaker. But not me, when low fares come at the expense of everything else. Absolutely not.” Terrible Service!

article thumbnail

5 Tips to Improve Customer Satisfaction For Your Business

SurveySensum

That quote from Michael LeBoeuf, a renowned business author, really hits the nail on the head. Use the insights from surveys to fine-tune your products, services, or customer interactions. You know what they say, ‘A satisfied customer is the best business strategy of all’! Don’t you think?