kommunicate

APRIL 19, 2023

Last Updated on April 19, 2023 1 out of 5. The post Mental Health Chatbots – Changing The Game In 2023 appeared first on Kommunicate Blog. That is the number of US adults who experience some form of mental illness every year, according to this research. Let that number sink in. These numbers point to [.]

Chatbots 92

Chatbots Healthcare 92

kommunicate

APRIL 14, 2023

Last Updated on April 14, 2023 In the digital era, customers expect your business to be available 24x 7. The post Lead Generation Chatbots: Everything You Need To Know In 2023 appeared first on Kommunicate Blog. The post Lead Generation Chatbots: Everything You Need To Know In 2023 appeared first on Kommunicate Blog.

Chatbots 92

Chatbots Customer Expectations Tools Customers 92

kommunicate

APRIL 7, 2023

Last Updated on April 7, 2023 What’s so special about this picture? The post Instagram Chatbots – The Only Guide You Will Need In 2023 appeared first on Kommunicate Blog. Guess guess. Nope, it’s not our company dog. billion users. Did we make things too easy [.]

Chatbots 98

Chatbots Company Omni-Channel 98

Lumoa

SEPTEMBER 30, 2022

Let’s take a look at the trends that will shape the customer journey in banking in 2023 and beyond. Future Trends for Customer Experience in Banking in 2023. Now that we’ve covered its current state, let’s take a look at the customer experience banking trends that will shape 2023 and beyond. .

Banking 236

Banking Customer Experience Self Service Financial 236

Comm100

JUNE 12, 2023

By February of 2023, the chatbot created by software company OpenAI had garnered 100 million unique visitors , making it the fastest-growing consumer app ever to have been released. For businesses, ChatGPT and other AI chatbots are providing transformative potential in the field of customer experience. What are AI Chatbots?

Chatbots 130

Chatbots Customer Experience Healthcare Software 130

kommunicate

NOVEMBER 11, 2022

Last Updated on November 11, 2022 Looking for some amazing applications for educational chatbots in the education sector? Read on and find how chatbots for education are helping revive the sector. Chatbots in the Education Sector Chatbots today find their applications in more than just customer services and engagement.

Chatbots 96

Chatbots Engagement Customer Service Industry 96

Comm100

FEBRUARY 6, 2023

In this article, we’ll share five customer experience trends that financial institutions should keep up with in 2023. 5 Customer Experience Trends of 2023 A strong customer experience is critical in helping financial institutions build lasting relationships with their customers, increase revenue, and stay ahead of the curve.

Financial 191

Financial Trends Self Service Customer Experience 191

Cyara

SEPTEMBER 20, 2023

In late July 2023, at the Unparsed Conference , Christoph Börner, Cyara’s Senior Director of Digital and renowned chatbot expert, met with Hans van Dam, founder of the Conversation Design Institute to discuss the present state of the chatbot industry, conversational chatbot design, large language models (LLMs) and the prospective developments within (..)

Chatbots 84

Chatbots Conference Industry Trends 84

Lumoa

FEBRUARY 28, 2023

Businesses that want to grow in 2023 (and beyond) realize that this isn’t a problem—it’s an opportunity. As they interact with your website, your sales team, or tools like a chatbot, you can capture their questions and concerns to improve your marketing and sales efforts.

Feedback 208

Feedback Strategy Net Promoter Score Effort Score 208

Magellan Solutions

SEPTEMBER 6, 2023

It’s none other than Chatbots! Don’t know any chatbots to help with your customer engagement campaign? Here are some of the best AI chatbots to help with customer engagement and business profit! ChatGPT OpenAI’s sophisticated language model drives the ChatGPT AI chatbot. What specific AI are we talking about?

Chatbots 98

Chatbots Customer Engagement Tools Engagement 98

kommunicate

AUGUST 23, 2023

Last Updated on August 23, 2023 Below is a simple guide for users who have integrated a chatbot to their website and now want to track its performance. We are going to integrate Google Analytics with a chatbot built using Kommunicate’s Kompose chatbot builder. Before we dive in, let’s see why its important to integrate [.]

Chatbots 98

Chatbots Analytics How To 98

kommunicate

APRIL 26, 2023

Last Updated on April 27, 2023 In today’s digital age, chatbots have become an integral part of customer service. With the rise of social media platforms like Facebook, integrating chatbots with these platforms has become crucial for businesses to provide efficient customer support.

Chatbots 93

Chatbots Social Media Customer Service Customers 93

kommunicate

AUGUST 10, 2023

Last Updated on August 10, 2023 ChatGPT has the enormous potential to personalize customer service interactions at scale. Creating a customer service chatbot using ChatGPT is a great way to materialize your vision of world-class customer service. [.]

Chatbots 97

Chatbots Customer Service Customers Interaction 97

kommunicate

AUGUST 3, 2023

Last Updated on August 3, 2023 The month of July came along, and our engineers here at Kommunicate did what they always do best – make your chatbot builder even better. Introducing the Document scanner, letting you convert your document into a chatbot. But that is just one of the many achievements. More details about [.]

Chatbots 93

Chatbots 93

kommunicate

AUGUST 18, 2023

Last Updated on August 18, 2023 Product adoption, Engagement and Retention are three key ingredients in growing a business, especially one through the Product-Led Growth Model. Chatbots can be pivotal in scoring here, and we are going to tell you [.] If you want to succeed, you need to score high in each of these departments.

Chatbots 96

Chatbots Engagement Management 96

kommunicate

DECEMBER 1, 2023

Last Updated on December 1, 2023 The telecommunications market in Zimbabwe is undergoing a sea change, especially in a post-pandemic world. The post How Kommunicate’s Chatbots Saved TelOne’s Customers From Long Waiting Lines appeared first on Kommunicate Blog.

Chatbots 88

Chatbots Telecommunications Technology Customers 88

kommunicate

JULY 5, 2023

Last Updated on July 5, 2023 One purchase. The post Personalization At Scale: How Chatbots Can Drive Personalized Customer Experiences appeared first on Kommunicate Blog. Two scenarios. Imagine you buy the latest iPhone from an eCommerce store, and are returning to buy an accessory. We are so glad to meet you. What do you want [.]

Chatbots 97

Chatbots Customer Experience Ecommerce Meeting 97

kommunicate

JANUARY 5, 2023

Last Updated on January 5, 2023 A customer service chatbot has become a requisite for achieving great customer satisfaction. 60% of millennials prefer chatbots to have their queries addressed! The post How Customer Service Chatbots Can Improve The Customer Experience appeared first on Kommunicate Blog.

Chatbots 104

Chatbots Customer Experience Customer Service Customer Satisfaction 104

InMoment XI

FEBRUARY 7, 2024

According to a recent report, 81% of consumers plan to travel the same amount or more in 2024, compared to 2023. Today, AI-powered digital assistants or chatbots enable hotels to meet these expectations. After the stay, hotels can leverage AI-powered chatbots to collect customer feedback and resolve outstanding issues.

Hotels 260

Hotels Guest Experience Travel Chatbots 260

Comm100

SEPTEMBER 14, 2022

The people we speak to on live chat also really enjoy the more casual and colloquial nature of the support, which helps us to build relationships while still being informative and helpful.” – Alison Caruso, Manager of Student Recruitment at Cambrian College. The cost-effective solution is through automation and chatbots.

Chatbots 130

Chatbots How To Social Media Omni-Channel 130

kommunicate

AUGUST 11, 2023

Last Updated on August 11, 2023 The Cryptocurrency Market Today Cryptocurrency is the currency of the future. The post How Kommunicate’s Chatbots Helped Rain.bh The post How Kommunicate’s Chatbots Helped Rain.bh The value of the global cryptocurrency market is currently close to $1.2

Chatbots 98

Chatbots Marketing Report Case Study 98

kommunicate

JUNE 14, 2023

Last Updated on June 14, 2023 We are now going to teach you how to implement localization of the chat interface into both your Android and iOS app. You all know that by using Chatbot SDKs, developers can leverage features like NLP and integration with messaging platforms. Before we dive, let’s go over some basics. [.]

Chatbots 96

Chatbots How To 96

kommunicate

JULY 2, 2023

Last Updated on July 2, 2023 The global E-commerce market According to Statista, the global E-Commerce market is expected to grow by 11.9% of all retail purchases will take place online by 2023. The post Chatbot Revolution: 75% Of GAP’s Queries Streamlined by Kommunicate!! to reach a market volume of $5.47

Chatbots 84

Chatbots Retail Marketing Case Study 84

kommunicate

NOVEMBER 2, 2023

Last Updated on November 3, 2023 We all know how chatbots are powerful virtual agents that can help you in a myriad of tasks, including automating customer support, answering FAQs, etc. We have also seen how CRM systems can help you grow your business swiftly, and how a powerful synergy of CRMs and Chatbots can [.]

Chatbots 59

Chatbots Virtual Agent CRM System 59

kommunicate

MARCH 10, 2023

Last Updated on March 11, 2023 Chatbots have become an integral part of modern businesses, providing efficient and personalized customer support. However, to truly enhance the capabilities of your chatbot and provide a seamless customer experience, it is essential [.]

Chatbots 98

Chatbots Customer Experience Customers 98

kommunicate

MAY 26, 2023

Last Updated on May 26, 2023 A Chatbot SDK (Software Development Kit) is a set of tools and resources that developers can use to build and deploy chatbots on various platforms. They make it easier for developers to create chatbots that can understand and respond [.]

Chatbots 52

Chatbots Software Resources Tools 52

Inbenta

JUNE 12, 2023

June 8, 2023 By Brett Petersen, Head of Global Operations @ Inbenta “I want to ship a book to France” “I want to book a ship to France” The exact same words used in a different order can have a dramatic impact on the meaning of a sentence. For example, can your Chatbot tell the difference between a noun and verb?

Chatbots 97

Chatbots Return on Investment Consulting Call Center 97

kommunicate

APRIL 5, 2023

Last Updated on April 6, 2023 Die letzte Monat war ziemlich aufregend, nicht war? But our chatbots surely do. The post Here’s What’s New From April 2023 || Kommunicate Product Updates appeared first on Kommunicate Blog. Didn’t understand? Neither did we. We won’t keep you waiting, so here are the deets: [.]

Chatbots 97

Chatbots 97

kommunicate

JULY 25, 2023

Last Updated on July 25, 2023 We are living in the era of ChatGPT. The post Transform any PDF or Document into a Chatbot in Just 5 minutes with ChatGPT appeared first on Kommunicate Blog. The post Transform any PDF or Document into a Chatbot in Just 5 minutes with ChatGPT appeared first on Kommunicate Blog.

Chatbots 95

Chatbots 95

kommunicate

SEPTEMBER 13, 2023

Last Updated on September 13, 2023 OpenAI’s ChatGPT changed the AI game. The post Transform Any Website Into A Chatbot – Introducing Kommunicate’s Web Chatbot Trainer appeared first on Kommunicate Blog. A Large language model that was capable of writing code, blog posts, short stories and essays, and even poems.

Chatbots 52

Chatbots 52

kommunicate

MAY 12, 2023

Last Updated on May 12, 2023 Admit it, a majority of you love it when you get a correspondence with your name written on it. The post Chatbot Personalization: How To Create A Tailored Experience For Your Users appeared first on Kommunicate Blog. It is like receiving a handwritten letter in this era of Instagram DMs and cold emails.

Chatbots 92

Chatbots How To 92

Team Support

MAY 31, 2023

Chatbots are fast becoming part of the digital core of tech tools that companies utilize as a secret weapon to increase their competitive advantage in the customer service arena. What Are Chatbots Chatbots are a chat software tool that mimic human conversation to efficiently perform routine tasks. Where are you located?

Chatbots 98

Chatbots Customer Service Competitive Advantage Self Service 98

kommunicate

MAY 4, 2023

Last Updated on May 4, 2023 If you work at a bank or at a hospital, we have some news that will surely excite you. Banking and Healthcare chatbot templates : We [.] The post Here’s What’s New From May 2023 || Kommunicate Product Release Notes appeared first on Kommunicate Blog. So, here it goes.

Hospitality 95

Hospitality Banking Healthcare Chatbots 95

kommunicate

FEBRUARY 2, 2023

Last Updated on February 2, 2023 Tilda website builder helps to create easy-to-manage websites, online stores, landing pages, and special projects without coding. In this blog, we will teach you how to add a chatbot to a [.] The post How To Add A Chatbot To Your Tilda Website appeared first on Kommunicate Blog.

Chatbots 91

Chatbots How To Management 91

kommunicate

APRIL 4, 2023

Last Updated on April 4, 2023 Education is a traditional sector, but technological advancements make it prime for disruption. The post How BTVI Used Kommunicate’s Chatbots To Teach Across Islands appeared first on Kommunicate Blog. We are standing at the dawn of the Artificial Intelligence era.

Chatbots 93

Chatbots Report Technology Case Study 93

kommunicate

DECEMBER 16, 2023

Last Updated on December 16, 2023 Here are our major updates from the month of December: 1. Multilingual capabilities on Document Scanner and Website Scraper: We are excited to announce that we have made our Document Chatbot Trainer & “Web Chatbot Trainer” multilingual.

Chatbots 52

Chatbots Training 52