2023 Analytics Brands CRM 
Comm100
NOVEMBER 23, 2022
To help you prepare for the year ahead, in this article we’ll look at the key customer service trends of 2023 and how you can deliver on your consumers’ support expectations. We know that among customer service trends in 2023 and beyond, customers will increasingly expect personalized service. Chatbot growth continues.
Optimove
FEBRUARY 2, 2023
ICE 2023 is happening next week, and we couldn’t be more excited! This year, in addition to our stand and traditional Happy Hour , we’ll be holding five 10-minute CRM Lightning Talks every hour, on the hour. If your brand is attending, you will want to be there. If your brand is attending, you will want to be there.
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Optimove
DECEMBER 28, 2023
Enhance your customer segmentation with our advanced guide Download Now Why it Matters: From responsible AI use to journey orchestration, these are the places you should put your focus to elevate your CRM Marketing in the new year. Leverage data analytics and customer insights to make informed marketing decisions.
SurveySparrow
NOVEMBER 24, 2023
Top 10 Must-Have Cyber Monday SaaS Deals Platform Discount Offered Validity Internxt 91% 13 Nov – 30 Nov 2023 Scalenut 60% Until Dec 1, 2023 Plerdy 50% 24 Nov – 1 Dec 2023 Snov.io Discount Offered: Get a whopping 91% off, valid from November 13 to November 30, 2023 2. Source: snov.io
Lumoa
FEBRUARY 14, 2024
A multi-dimensional CX strategy can be much more beneficial for your brand than one-dimensional customer service. Adapting your CX to meet these higher expectations can differentiate your brand and the competition. How customers experience your brand is more important than ever before.
Blake Morgan
JULY 29, 2023
In 2023, many companies are looking for ways to cut costs and tighten their purse strings, and many ( 55% ) customers have limited their non-essential spending. As the markets and consumers change, brands can’t simply stick with what they’ve done in the past. And those investments will likely be different than past spending.
Lumoa
APRIL 28, 2024
times more likely to stick with a brand when their problems are solved quickly. Sales through Word-of-mouth Marketing : People are 90% more likely to trust and buy from a brand recommended by a friend. Medallia is known for its robust analytics and reporting capabilities, providing in-depth insights into customer feedback and trends.
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