2022 Financial How To Roadmap 
InMoment XI
JANUARY 25, 2024
“Completeness of Vision reflects the vendor’s innovation, whether the vendor drives or follows the market, and if the vendor’s view of how the market will develop matches Gartner’s perspective. Ask about their roadmap and how they plan to enhance both their ability to execute and completeness of vision.
Magellan Solutions
AUGUST 1, 2022
Statistics on the Philippine BPO Industry for the year, 2022. Technological advancements may slow the growth of some low-end services, perhaps lowering the required manpower from 525,000 FTEs in 2016 to roughly 482,000 FTEs by 2022. High-skill services could expand even more quickly, from 169,000 FTEs in 2016 to 478,000 FTEs by 2022.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
West Monroe
NOVEMBER 30, 2022
Executives are under increasing pressure to improve financial results–despite the macroeconomic headwinds they face. And sometimes the relationships between the individuals have become so strong that just getting to the table to have the conversation about how to work differently or how to reduce cost can be difficult.
ChurnZero
OCTOBER 28, 2022
The results of the 2022 Customer Success Leadership Study, based on the perspectives and insights of more than 1,000 Customer Success leaders, are in. You’ll also be able to grab the full report in early November 2022. Here’s a sneak peek at what we learned. The bad news is they’re not growing enough.
InMoment XI
MARCH 21, 2022
Customer experience (CX) leaders from utilities brands are facing unprecedented challenges in 2022. The challenge is combining the operational, technical, financial, and even the metadata (like weather data) that is currently sitting in legacy systems or different departments, and is also aggregated with feedback data.
West Monroe
AUGUST 11, 2022
This article was originally featured in the August 2022 issue of the Manufacturing Leadership Journal. ©2022 Manufacturing Leadership Council, a division of the National Association of Manufacturers. Consumer & Industrial Products Executive Poll—Q2 2022. How to build cyber resiliency in six steps.
Experience Investigators by 360Connext
JANUARY 5, 2022
Article] Why a CX Mission Statement Matters — And How to Create One. ?. You had clear goals and knew how to measure them. You showed your sales leaders how their numbers were directly tied to a stronger customer experience for all customers. Article] How to Run an Effective Customer Experience Team Meeting .
Expert insights. Personalized for you.
260 
Let's personalize your content