Millennial Generation Customer Service – The Ultimate Guide
TechSee
OCTOBER 9, 2018
According to Accenture , Millennials have overtaken Baby Boomers as the largest consumer demographic, expected to account for 30% of retail sales — that’s $1.4 trillion in spending — in the United States by 2020. The key to reaching this powerful demographic is by understanding that technology is central to their being.
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