Millennial Generation Customer Service – The Ultimate Guide
TechSee
OCTOBER 9, 2018
According to Accenture , Millennials have overtaken Baby Boomers as the largest consumer demographic, expected to account for 30% of retail sales — that’s $1.4 trillion in spending — in the United States by 2020. According to a report by Pew Research Center , 85% of Millennials say they use social media.
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