2009 Consumers Social Media Training 
Lithium
SEPTEMBER 26, 2019
The honeymoon phase between consumers and social media is over. People are no longer wowed by the “newness” of social media or content with brands simply being present on their favorite platforms. In fact, a Marketing Land article found that people are growing more skeptical of businesses on social media.
Lithium
SEPTEMBER 26, 2019
The honeymoon phase between consumers and social media is over. People are no longer wowed by the “newness” of social media or content with brands simply being present on their favorite platforms. In fact, a Marketing Land article found that people are growing more skeptical of businesses on social media.
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Lithium
SEPTEMBER 26, 2019
The honeymoon phase between consumers and social media is over. People are no longer wowed by the “newness” of social media or content with brands simply being present on their favorite platforms. In fact, a Marketing Land article found that people are growing more skeptical of businesses on social media.
Win the Customer
NOVEMBER 14, 2016
Whether it’s Snapchat’s GeoFilters or Facebook’s 360 Photos, more businesses are finding that social media is one of the most powerful tools available today. Whatever industry you’re in, you simply must have a social media presence these days. It’s called social media for a reason, after all.
ijgolding
AUGUST 12, 2014
It is impossible to ignore the fact that customer service has gone all social on us. Our obsession with Facebook, Twitter, Google+, Instagram and more has led to the humble consumer actively seeking to interact with companies via social networks. Learning from others is as important as learning from my own experiences.
Comm100
NOVEMBER 27, 2017
Don’t risk it,” said the company’s chairman, James Burke to consumers. Johnson & Johnson announced that they would no longer be selling any products that would be made directly available to the consumer in capsule form. The incident made Domino’s one of the first companies to take a major hit thanks to social media.
ShepHyken
JANUARY 5, 2018
Bad customer service doesn’t just impact your revenue now, but can dramatically affect it in the future as study shows 86% of consumers said they’ve stopped doing business with a company after a bad customer experience. Not enough training: Good customer service starts with the employees. There’s one that is missing. Text Messaging.
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