platform integrations 
CSM Magazine
FEBRUARY 27, 2024
A key tool for achieving this is an integrated knowledge platform. This article delves into the role these platforms play in driving business success. Centralised Information Organization Integrated knowledge platforms like Claromentis Ltd serve as a hub for businesses to store and manage types of information efficiently.
AWS Machine Learning
JULY 6, 2023
Many organizations choose SageMaker as their ML platform because it provides a common set of tools for developers and data scientists. In this post, we cover the benefits for SaaS platforms to integrate with SageMaker, the range of possible integrations, and the process for developing these integrations.
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CSM Magazine
FEBRUARY 29, 2024
This means integrating your customer service platforms and training staff accordingly. Enable cross-channel customer service: Make sure that a customer service inquiry can be picked up and continued across different channels without the customer having to repeat information.
AWS Machine Learning
JUNE 8, 2022
The Uneeq digital human interfaces with a simple REST API, configured with Lambda proxy integration that in turn interacts with a deployed Amazon Lex bot. Deploy the integration, which is a simple API Gateway REST API and Lambda function using AWS Serverless Application Model (AWS SAM). Deploy the integration using AWS SAM.
Advertiser: ZoomInfo
To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and promote omnichannel marketing.
Lumoa
APRIL 4, 2023
Our team has been hard at work to integrate the versatile functionalities of GPT into what Lumoa already has to offer, and we are ready to launch a first iteration in the next few weeks. At Lumoa, we have been listening. I am excited for the possibilities. We, at Lumoa, are excited.
Optimove
AUGUST 31, 2023
The top automation technologies that marketers plan to implement in the next year include marketing analytics/multitouch attribution, mobile marketing platform, multichannel marketing hub, and website personalization. Loyalty platform 2. Mobile marketing platform, 3. Website personalization engine.
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With the growth of hybrid work models and work from home, one thing is more important than ever: integration. In this whitepaper, you’ll get in-depth insight into how companies are utilizing integrated platforms in their day-to-day operations, and which success metrics they are measuring.
Advertiser: ZoomInfo
With a cohesive, integrated tech stack, your revenue teams can deliver an excellent customer experience that sets you up to win faster than your competitors. Consolidating your tech stack is an effective cost-saving measure that drives GTM efficiency and adds value to your enterprise.
Speaker: Tom Lewis, CEO of SmartAction
How cloud-based AI automation integrates with every IVR / contact center platform. In this webinar, we will cover: How to identify the perfect call types and chats for AI automation. Examples from CX leaders on how and where they deployed virtual agents.
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Prior to working with Concentrix, Fastly faced many of the common challenges B2B organizations encounter when using a “do-it-yourself” VOC software platform: A heavy focus on reporting and brand-level metrics––with minimal changes and improvement. Inability to parse out high-value accounts and prioritize action accordingly.
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If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.
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