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How Gamification Can Help Call Centers Operate More Efficiently

Playvox

At Playvox, we believe that gamification is just using data in a useful and smart way to drive people’s behaviors for the better. You’re probably familiar with one of the most famous examples: the gamification of physical movement in Just Dance , a video game that encourages players to imitate an animated dancer on the screen.

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Seven technologies to improve customer service in SMBs

Vonage

High-Profit Strategies in the Age of Techno Service , who shared his findings in our webinar, ‘ Customer Experience 3.0: Here are the seven tools which John highlights in our webinar: Your website. Gamification. Traditionally used for rewarding customers, gamification can also be effectively used for employee recognition.

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Top Three Myths of Hiring Remote Contact Center Agents

NICE inContact

Call centers have the option to promote friendly competition and collaboration through gamification and performance management. Customizable agent profiles and gamification can help create a virtual community among remote contact center agents. Other methods of communication to consider are video chat or conference calls.

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September 2023 Atlas Highlights

Lithium

Khoros Fresh Features: Episode Two Fresh Features is a recurring video series to help you learn more about significant product releases from the previous quarter and high-level product focuses for the next quarter. Webinars & Events Some event areas are limited to Khoros customers only.

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From Boredom to Motivation: Techniques for Increasing Engagement in Online Learning

CX University

Course materials should be visually appealing and interactive, with a variety of multimedia elements such as videos, animations, and quizzes. Use gamification: Gamification can help promote engagement by adding game-like elements to the learning experience.

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How to Apply The 5 Love Languages to Customer Success

Totango

Use gamification methods to encourage customers to use and engage with your product regularly. Schedule a video chat or phone call. Hold a webinar. Instead, there are a number of small ways you can provide your customer with quality interactions through virtual methods. . Actions You Can Take Today : . Words of Affirmation.

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15 Types of social media to help boost your brand

BirdEye

Video sharing social media platforms 4. If you’re eager to showcase your products, you could likely benefit from social platforms that focus on photos and videos. On LinkedIn, you can host webinars and live streams with industry experts to show your followers your company is a thought leader in their industry. Know your goals 3.