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The Art of Selling CX

Horizon CX

By consistently delivering products that not only meet but exceed customer expectations, Apple has cultivated a devoted customer base, driving repeat business, and supporting its strategic objective of sustaining a premium market position. These reports often include statistics, trends, and success stories.

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2022 Latest Report: Statistics on the Philippine BPO Industry

Magellan Solutions

The Philippines’ IT-BPO sector is experiencing a revival as a result of this double-digit growth, which supports the target goal that 2021 performance was beyond remission. For the first quarter of 2022, PEZA reported an investment total of PhP 8.14 For the first quarter of 2022, PEZA reported an investment total of PhP 8.14

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Top 5 Customer Experience Predictions For 2021

Kustomer

Over 80% of companies who prioritize customer experience report an increase in revenue. Sales and CX teams are using business VoiP services equipped with AI to quickly address customer queries and improve their communication. The transportation industry is waiting in anticipation as automated cars threaten disruption.

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Reputation management: Which industries need it the most?

BirdEye

So, when you rack up those positive reviews, it’s like having an army of supporters sing your praises, leading more customers to your doorstep. When customers trust you, they’re more likely to buy from you, pushing your sales numbers up. This is called social proof. However, this isn’t just about restaurants and healthcare.

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Brand Move Roundup – May 15, 2020

C Space

Motorcycle, ATV and snowmobile manufacturer Yamaha has launched an all-new “ Deliver Your Ride ” program supporting US Yamaha dealers to complete vehicle purchases remotely, then deliver the product directly to customers. Transporting more from California added even more frustrations. E-bike companies are seeing strong growth.

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Brand Move Roundup – May 27, 2020

C Space

While a huge swath of Gen Z (72%) report that it’s been negatively affected by Covid and the associated economic bedlam, that doesn’t seem to have dampened the young adults’ desire to shop. Gen X and the Boomers, though, each report by a margin of 76% that they’re “hesitant” to buy luxury goods at this time.

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5 SaaS Tools for Office Managers to Use

CSM Magazine

Only a few years ago, TravelPerk launched an innovation called “GreenPerk,” which allows you to track the number of carbon emissions you cause depending on what type of transport you choose to go with when traveling. For example, the application will inform you of the most environment-friendly transportation method.

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