Three CX Strategy Webinars to Ramp Up Your Program
InMoment XI
DECEMBER 30, 2021
After a year of quarantine, brands had a lot of gaps to fill in their customer experience (CX) programs. Most businesses around the world seemed to be asking, “what’s changed or stayed the same for our customers?” For example: Q: What Metrics Can You Use to Determine Industry and Organizational Maturity?
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