NPS Benchmarks for 2018: Results and Reactions Webinar
AskNicely
NOVEMBER 28, 2018
NPS Benchmarks are increasingly of interest. However, it’s not just about “what is a good NPS score?” Advanced NPS users know the most value is had by taking the score out of the boardroom and straight to the frontline staff. This customer-fueled approach to business growth has evolved into a culture shift.
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