5 Ways to Leverage Net Promoter Score to Boost Customer Retention
InMoment XI
JULY 13, 2022
One user engagement strategy you can use to boost your customer retention is to make use of the Net Promoter Score (NPS) system. NPS is a metric designed to measure customer experience. 5 Ways to Use NPS to Boost Customer Retention. Reach out to your loyal customers, and thank them for being so.
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