Remove Customer Engagement Remove Loyalty Remove Sports
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Why Is Customer Service Key to the Success of Sports Betting Apps in Kansas?

CSM Magazine

There is no doubt that customer service is key to the success of sports betting apps in Kansas. Whether providing live betting odds or answering customer questions, sports betting apps need top-notch customer service to keep customers happy and coming back.

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Customer Loyalty: Experiences that Increase Retention

InMoment XI

In fact, 64% of loyal customers are more likely to purchase frequently, and 31% are willing to spend more to stay with their brand of choice. Since customers have so many businesses competing for their attention, investing in customer loyalty can give you a major competitive edge. What Is Customer Loyalty?

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Customer Experience Management: Why It’s Key for Retention and Growth

InMoment XI

As a result, businesses gain valuable insight into customer expectations, which guides strategy on boosting retention and loyalty. Importance of Customer Experience Management Focusing on delivering a positive customer experience gives you a crucial edge over your competition. It helps enhance customer loyalty.

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Sports Lessons – How to Turn Customers into Fans

Experience Investigators by 360Connext

For those of us who are sports fans (cough cough, Go Cubs!) The post Sports Lessons – How to Turn Customers into Fans appeared first on Customer Experience Consulting. it’s sometimes weird to hear about our beloved teams as “products.”

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Marketers Share Five Pillars of Customer Retention Success 

Optimove

Listed below are the panelists who joined Erik Holt, Optimove’s VP of Channels: Stanislav Solon , Senior CRM Growth Manager at Betfan, a Polish provider of online sports betting and esports wagering. Lydiane Andry , Senior CRM Manager at Betway, provider of innovative sports entertainment, e-sports, and other gambling products.

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How Opti-X Delivers Personalized Content Recommendations 

Optimove

Boost Retention : Keep customers engaged with personalized, relevant content that strengthens loyalty. How AI is Transforming CDPs Download Now>> Relevant marketing campaigns that capture customers’ interests are crucial for keeping them engaged and increasing retention.

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Taking it home: Why sports teams must create standout experiences beyond the game

Thunderhead

The sports entertainment industry knows how to deliver great experiences. But fan loyalty is harder to earn, so we need to improve fan experiences to take ‘the thrill of the game’ well beyond the venue. The post Taking it home: Why sports teams must create standout experiences beyond the game appeared first on Thunderhead.

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