BirdEye

NOVEMBER 30, 2023

Because they have 75 unique social media accounts across Facebook, Instagram, and Twitter, they must tailor all of their content to match each local audience’s specific needs and preferences. Table of contents What is social media reputation management? Why social media reputation is essential for brands?

Social Media 116

Social Media Management Guidelines Brands 116

BirdEye

DECEMBER 8, 2023

Table of contents What is corporate reputation? Corporate reputation is the overall impression of a company that its stakeholders, including customers, employees, investors, and the general public, have formed over time based on its actions, communications, brand perception , and the quality of its products or services.

Strategy 116

Strategy Management Social Media Brands 116

BirdEye

MARCH 4, 2024

Today’s marketers understand this well. In fact, according to Birdeye data , 36% of multi-location marketers send personalized messages to their customers daily. A drip campaign, or drip marketing, is a powerful technique for brands to nurture leads, retain customers, and increase repeat sales.

Marketing 111

Marketing How To Multi-Channel Tips 111

BirdEye

JANUARY 17, 2024

Or, while certain types of content might perform well for one location, they might be irrelevant for another location. They ensure that content aligns with your overarching brand standards and messaging strategy and fits each social media channel’s specific tone. Let’s dive in.

Social Media 109

Social Media Multi-Channel Software Feedback 109

BirdEye

MARCH 29, 2024

This significant finding underscores the imperative need for real estate professionals to harness the power of social media to stay competitive and relevant in today’s market. Table of contents What are the 7 best social media networking groups for real estate marketing?

Social Media 59

Social Media Tips Sales Advertising 59

Comm100

OCTOBER 13, 2022

73% of consumers surveyed agree that live chat is the most satisfactory method for communicating with a company. Now five departments across the university use Comm100 Live Chat and Chatbot, and likely more to come.” – Lachlan Todd, Communications & Systems Coordinator, Thompson Rivers University. Content marketing.

Strategy 197

Strategy Chatbots Social Media Omni-Channel 197

CSM Magazine

SEPTEMBER 19, 2023

The digitisation of marketing has ushered in an era of unprecedented possibilities. AI, with its predictive analytics, personalisation capabilities, and data processing prowess, is fundamentally reshaping the landscape of B2B marketing. Enhanced Data Analysis : B2B marketers often grapple with vast amounts of data.

B2B 100

B2B Marketing Brands Chatbots 100

BirdEye

MARCH 11, 2024

According to a recent survey by Birdeye, 79% of businesses produce their social media content in-house, underscoring the necessity of arming these businesses with the proper tools and strategies for success. Table of contents What are hashtags for business? How to leverage hashtags for event marketing?

Social Media 72

Social Media Trends Analytics Connections 72

SurveySensum

APRIL 8, 2024

Define Your Niche and Target Audience Defining your niche and understanding your target audience is foundational to distinguishing your business in a crowded market. This involves innovative product design, superior customer service, or a unique approach to solving market problems.

Strategy 52

Strategy Social Media Advertising Analytics 52

AWS Machine Learning

OCTOBER 27, 2023

Enterprises are using generative AI specifically to power their marketing efforts through emails, push notifications, and other outbound communication channels. Gartner predicts that “by 2025, 30% of outbound marketing messages from large organizations will be synthetically generated.”

Marketing 85

Marketing Travel e-support Entertainment 85

BirdEye

NOVEMBER 7, 2023

Using this ‘language’ in your communication can change how you connect with customers in today’s fast-moving world. Table of contents What are text abbreviations? How to use text abbreviations in customer communication? The Internet and online messaging have made communication faster and more convenient.

How To 116

How To Social Media Communication ROI 116

BirdEye

FEBRUARY 13, 2024

With nearly 50% of people being unclear about the benefits of chiropractic care, the importance of chiropractor marketing cannot be overstated. As more healthcare seekers go online first, chiropractors need to get their digital marketing strategy right. Table of contents Why do chiropractors need marketing?

Marketing 59

Marketing Social Media How To Healthcare 59

Comm100

APRIL 22, 2023

Marketing strategies to increase student enrollment need to put today’s students at the center. Student needs have changed, and digital communications such as live chat and bots have become an essential tool in student enrollment. Read more 1. Students want the ability to choose how they reach out.

Strategy 130

Strategy Chatbots Omni-Channel Social Media 130

Comm100

MAY 31, 2023

They must start looking at new marketing strategies to increase enrollment, adopting the latest technologies and better understanding what today’s students really want. This blog will explore five marketing strategies to increase enrollment that are cost-effective, proven, and easy to adopt.

Strategy 173

Strategy Marketing Financial Advertising 173

Comm100

NOVEMBER 13, 2022

Table of Contents. Research shows that 72% of consumers use multiple communication channels when completing a transaction, rising to 82% for business buyers. More on the benefits of omnichannel customer service in Chapter 2). It’s the most popular digital channel to communicate with a company on. CHAPTER 4. Find out more.

Omni-Channel 212

Omni-Channel Customer Service Chatbots Social Media 212

BirdEye

MAY 8, 2023

Marketing is a profession that constantly challenges you and motivates you to level up every single day. Being a marketer today is one of the most exciting and demanding professions anybody can choose. Marketers in the digital age have to be highly flexible and adapt quickly to an ever-changing landscape.

Marketing 98

Marketing Social Media Multi-Channel Leadership 98

BirdEye

OCTOBER 12, 2023

Facebook marketing has become integral to daily business communication, offering many features and icons. Here's what each Facebook Messenger icon and symbol means and tips on how to manage Messenger efficiently when communicating with your customers. Table of contents What do the Facebook Messenger icons mean?

Groups 111

Groups Communication Video Government 111

BirdEye

DECEMBER 30, 2023

So, if you want to boost your online marketing efforts in an era where 75% of internet users turn to social media for insights on businesses and brands, you must consider the power of a Twitter business account. Table of contents What is a Twitter business profile? In fact, 80% of Twitter users actively discuss brands. Let’s dive in.

How To 111

How To Social Media Advertising Analytics 111

BirdEye

APRIL 26, 2024

It’s impossible to run a business today without focusing on content creation. Whether for newsletters, social media, or websites, content is everywhere – and so are the tools to create it. Beyond the usual ring lights, tripods, green screens, and cameras, you need many additional resources to create compelling content.

Tools 59

Tools Social Media Multi-Channel Video 59

BirdEye

NOVEMBER 16, 2023

Include an AI chatbot for instant response 2. Do review marketing to attract more customers 3. Implement email marketing campaigns 7. Make your content visually appealing 8. Review marketing encourages satisfied clients to leave positive feedback on platforms like Google, Facebook, or specific real estate review sites.

Chatbots 111

Chatbots Social Media Consulting Financial 111

CSM Magazine

APRIL 11, 2024

Here are some critical steps to consider: Market Trends : Understand the current trends in the real estate market to gauge pricing and demand. Prioritize these aspects so you can communicate them effectively with the other party. Research Comparable Properties : Be aware of other options available in the market.

Strategy 52

Strategy Social Media Video Transportation 52

BirdEye

SEPTEMBER 12, 2023

We live in times that demand every business to have some presence on at least 2-3 social media platforms. Table of contents Why is social media marketing important? Become accessible to younger customers such as Millennials and Gen Z, who prefer social media messaging over other forms of communication.

Social Media 105

Social Media Guidelines Video Analytics 105

Optimove

DECEMBER 14, 2023

Enhance your customer segmentation with our advanced guide Download Now Informed by our work with thousands of marketing experts representing 1,200+ brands and exclusive insights from our surveys of more than 2,000 consumers, here are the pivotal latest marketing trends we see shaping the landscape in 2024.

Trends 72

Trends Marketing Video Consumers 72

BirdEye

SEPTEMBER 25, 2023

AI in real estate marketing helps businesses by providing data-driven insights, personalized marketing, and 24/7 customer support, enhancing efficiency, and increasing customer engagement for better results. Table of contents What is AI in real estate marketing? How can AI benefit real estate marketing?

Marketing 111

Marketing Social Media Advertising e-support 111

BirdEye

AUGUST 18, 2023

But before we begin, let’s understand a little bit about why business texting is one of the most effective customer communication and engagement channels today. See Pricing FREE DEMO Table of contents Unlocking the power of business texting So what is A2P 10DLC? Watch the Free Demo Now. Why is 10DLC registration a must?

Wireless 98

Wireless How To Effort Score Guidelines 98

Optimove

JANUARY 3, 2024

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: Successful marketers always keep their eyes on the horizon. Stay in touch Be the first to know all about the latest Marketing tips & tricks, Industry special insights and more 1. All marketing should start with the customer. 

Marketing 59

Marketing Customer Centricity Analytics Touchpoint 59

BirdEye

DECEMBER 6, 2022

Table of contents Social media marketing at a glimpse Benefits of social media marketing 1. Targeted reach 2. Prime destination Disadvantages of social media marketing Frequently asked questions about the benefits of social media Bring all your communication together with Birdeye Messaging. Cost-effective 5.

Social Media 97

Social Media Policies Connections Analytics 97

Comm100

JANUARY 11, 2023

In 2022, 59% of companies surveyed agreed that their markets have become more competitive in recent years. Table of Contents. Voice bots that communicate with customers through digital voice and telephony channels using the latest machine learning AI to eliminate long wait times. The State of Automated Customer Service in 2023.

Customer Service 203

Customer Service Self Service Chatbots Healthcare 203

Magellan Solutions

AUGUST 23, 2023

The marketing landscape is changing due to the evolution of Artificial Intelligence (AI). AI has transformed marketing strategies and is a powerful tool. AI marketing tools are shaping the future of marketing. Initially, AI simplified tasks such as email marketing and social media scheduling.

Tools 98

Tools Marketing Social Media Advertising 98

ChurnZero

FEBRUARY 22, 2024

Customer success and marketing share common goals, especially if your company is one of the 61 percent of SaaS organizations with a dedicated customer marketing function to drive expansion, retention and advocacy. And, although it doesn’t always come easily, great things happen when marketing and CS unite.

Marketing 52

Marketing How To Multi-Channel Customer Centricity 52

BirdEye

NOVEMBER 30, 2023

But law firm marketing requires different skills — brand building, digital savviness, and a deep understanding of client needs and perceptions. If you’re new to the world of law firm marketing, we’ve got you covered. In this article, we’re sharing a step-by-step guide to successfully marketing your firm.

Marketing 111

Marketing Social Media How To Advertising 111

Optimove

DECEMBER 21, 2023

Re-engage your churned customers with this guide Download Now Why it Matters: Marketing fatigue happens when consumers feel overwhelmed by generic and irrelevant messages. For brands, message relevancy and personalization are key to mitigating marketing fatigue. 11% of respondents will never open marketing emails.

Consumers 64

Consumers Survey Brands Marketing 64

BirdEye

OCTOBER 3, 2023

During our digital conference, Birdeye View, our VP of Product Marketing, Rebecca Colwell, sat down with Baer to discuss strategies for constructively handling negative customer feedback. Respond to every message on every channel 2. Analyze review content, not just ratings 4. Want to hear the full conversation?

Customer Experience 105

Customer Experience Social Media Feedback Loyalty 105

BirdEye

FEBRUARY 12, 2024

Maintaining a unified brand voice while personalizing content for diverse local audiences requires a delicate balance—a misstep in one area can have ripple effects across your entire brand. Table of contents What is multi-location social media? For businesses that operate across multiple locations, these risks are magnified.

Social Media 59

Social Media Multi-Channel Tips Brands 59

TechSee

OCTOBER 9, 2018

Key preferences to consider in Millennial generation customer service: Text me, I don’t like to talk: Millennials prefer to communicate over text messaging and rarely make phone calls. Show me, don’t tell me: Millennials prefer visual communications over all other forms of media. 5 Enabling technologies to reach Millennials.

Omni-Channel 359

Omni-Channel Self Service Customer Service Virtual Agent 359

BirdEye

AUGUST 24, 2023

Traditional marketing, such as content creation and social media, has become non-negotiable. Businesses have to work harder to make their marketing campaigns successful. By tailoring customer marketing messages that resonate with customers’ unique preferences, companies can unlock a powerful avenue for sustainable growth.

Strategy 98

Strategy Marketing Customer Retention Loyalty 98