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Driving the Future: Integrated CX in Automotive Customer Journeys

InMoment XI

The automotive industry is in the midst of a huge transformation. At the same time, we’re seeing a massive shift in the way consumers want to browse and buy vehicles. At the same time, we’re seeing a massive shift in the way consumers want to browse and buy vehicles. It’s driven, in part, by product innovation.

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Automotive Customer Journeys: Accelerating Value

Kitewheel

Automotive ads have gotten creative. From catchy jingles in holiday sales events to product placement in TV shows , and well as those high-priced sports campaigns, there is simply no shortage of content and messaging from automotive dealers. The automotive industry is one where customer journeys can have a dramatic impact.

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5 Creative Ways to Use AI for Sentiment Analysis

Lumoa

Customer feedback is a precious resource for understanding what’s effective and what needs improvement. However, manually sifting through and evaluating this feedback can be incredibly time-consuming. Firstly, it is time-consuming and labor-intensive, making analyzing large volumes of data impractical.

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Digital transformation and automotive: How can it help drive your business?

Qualtrics

When it comes to digital , what are the things that you could be doing now to make a real difference to your automotive business ? We gathered together thought leaders from across automotive space and beyond, to ask what the next steps in automotive digital transformation should be. Want to hear more? Today, nearly 4.5

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10 Innovative Ways Companies are Winning with AI Today

TechSee

Enhance Customer Service. With companies increasingly competing to win customers based on their experiences, it’s no surprise that 59% of executives in the U.S. say that they’re leveraging AI to enhance customer service.

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13 automotive marketing strategies to rev up your success

BirdEye

The automotive industry is no stranger to competition. With advancements in technology and changing customer preferences, car dealerships and other players in the industry must continuously adapt to stay relevant. One of the crucial aspects of achieving success in this industry is through effective automotive marketing strategies.

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Empathy and Agility in a Changing Landscape

C Space

We have connected with like-minded people such as Nico Rosberg, Tom Hardy, Stella McCartney, Janelle Monáe and Olivia Wilde, who shared their personal story of progress. As a brand you have to be empathic and agile and provide technical and emotional benefits for your customers.”. They, like us, want to shape the future.