Clarivate
JANUARY 30, 2023
In a new white paper from Clarivate , Don’t let standards slip: How to prioritize your efforts when everything is essential, the European Telecommunications Standards Institute (ETSI) database showed that 36% of declared SEPs – 144,000 – were declared within the past two years.
Calabrio
SEPTEMBER 21, 2016
The contact center as profit driver: it keeps popping up on lists of top business trends for 2016. Learn more about how to turn your contact center into a business intelligence hub in this complimentary white paper. In the last year, U.S. contact centers racked up more than 200 billion minutes of inbound calling.
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CloudCherry
JANUARY 22, 2020
A recent Forrester white paper entitled How to Transition Your Voice-Of-The-Customer Vendor explains that “failure is not always the vendor’s fault.” 2016) “Are you really listening to what your customers are saying?” At times, refocusing your efforts may be the best course of action. Adams, Faith. Retrieved from: [link].
Avaya
OCTOBER 6, 2016
I was in London yesterday for IP Expo 2016. Take a look at this white paper , which offers a roadmap for implementing smart, multilevel security capabilities. I had the pleasure of speaking with many customers and presenting a keynote about the security concerns raised by the Internet of Things (IoT).
Confirmit
JANUARY 9, 2018
According to Greenbook, 74 % of participants in the 2016 GRIT Report were using mobile surveys to conduct research. Voice of the Customer Voice of the Employee Market Research White Papers. Perhaps, however, you are still aren’t convinced that mobile has a place in research and feedback collection. Well, think again!
Confirmit
JANUARY 9, 2018
According to Greenbook, 74 % of participants in the 2016 GRIT Report were using mobile surveys to conduct research. Voice of the Customer Voice of the Employee Market Research White Papers. Perhaps, however, you are still aren’t convinced that mobile has a place in research and feedback collection. Well, think again!
West Monroe
MARCH 27, 2017
As of September 2016, there were 5,980 FDIC-Insured banks in the United States. trillion in 2016. If you have read our white paper “ Becoming a Customer-Centric Bank ,” you are familiar with the four jigsaw puzzle pieces to become customer-centric: Sales Fundamentals. trillion in 2015 to $16.7
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