2010 Connections Culture Customer Satisfaction 
Lumoa
JUNE 28, 2018
During the last 10 years HubSpot has gone far in building a truly customer-centric culture, a fantastic product and the community, that many love and are proud to be a part of. Everyone and everything is customer experience. Chapter 6: Scaling your company, scale your customer experience management. concludes Michael.
TechSee
JUNE 16, 2022
Customers expect better and faster pre and post purchase services. Whether they need help setting up a new device or to repair a damaged product, the way in which these interactions are handled are at the heart of customer satisfaction. Jeff is truly obsessed with customer service.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Beyond Philosophy
FEBRUARY 1, 2021
You can see that from the Accenture study and further evidence comes from 5W Public Relations’ 2020 Consumer Culture Report. Clearly, this is very important and we’ll talk about what it means below, but this is just another way to make an emotional connection with customers. Aim for an emotional connection. years vs 3.4
Storyminers
JULY 6, 2020
Eliason, who interacted with more than 10,000 Comcast customers via Twitter, was the subject of significant press attention; he was featured in The Wall Street Journal , ABC News , Wired , The Washington Post , BusinessWeek , Forbes , and The Philadelphia Inquirer , among other publications. Jeremy Watkin.
Storyminers
JULY 6, 2020
Eliason, who interacted with more than 10,000 Comcast customers via Twitter, was the subject of significant press attention; he was featured in The Wall Street Journal , ABC News , Wired , The Washington Post , BusinessWeek , Forbes , and The Philadelphia Inquirer , among other publications. Jeremy Watkin.
Magellan Solutions
MAY 3, 2022
Companies that outsource call centers have one thing in common: they know the significance of building and maintaining good customer relationships. Being in the front-end, call centers create a direct connection between customers (even prospects) and businesses. Financial Institutions. Enel Energia. Transurban.
Avaya
OCTOBER 10, 2016
If you’re a senior leader who is struggling to raise customer loyalty and boost your company’s bottom line, it’s never too late to turn things around. Here’s the Avaya roadmap to establishing a successful culture with better processes and metrics: Change Your Culture. Ongoing Journey.
Expert insights. Personalized for you.
160 
Let's personalize your content