What is HCAHPS? What You Need to Know About Healthcare’s National Patient Feedback Survey
ReviewTrackers
MARCH 29, 2017
In healthcare, online review sites and social media have quickly emerged as one of the most heavily used platforms giving voice to patient feedback. The HCAHPS — also known as CAHPS — is a national survey administered by CMS in partnership with the Agency for Healthcare Research and Quality (AHRQ). Communication with nurses.
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