Remove 2002 Remove Customer Experience Design Remove Social Media Remove Survey
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How We Reinvented Our Own CX

Storyminers

Since our founding as a customer experience design consultancy in 2002, StoryMiners has helped over 500 clients on 700+ projects in over 20 countries (and in 4 languages). Starting with surveys and following up by phone, we learned what people value and want: Less focus on processes and more on outcomes.

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Three Ways to Turn Data Into Experiences – Webinar

CX Workout - Ideas Blog

My name is Alexander Doak and I’m the Director of Customer Success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the Service Profit Chain Institute. StoryMiners was founded in 2002. So three ways to turn data into experiences.

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article thumbnail

Three Ways to Turn Data Into Experiences – Webinar

CX Workout - Ideas Blog

My name is Alexander Doak and I’m the Director of Customer Success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the Service Profit Chain Institute. StoryMiners was founded in 2002. So three ways to turn data into experiences.

Data 40
article thumbnail

Three Ways to Turn Data Into Experiences – Webinar

CX Workout - Ideas Blog

My name is Alexander Doak and I’m the Director of Customer Success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the Service Profit Chain Institute. StoryMiners was founded in 2002. So three ways to turn data into experiences.

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