BirdEye

FEBRUARY 21, 2023

Social media has completely changed the way we communicate and connect with one another over the past two decades. Social media is also a powerful marketing tool used by businesses of all sizes. We’ll start by discussing some of the key concepts and benefits of using social media. 84% of U.S.

Social Media 98

Social Media Management Multi-Channel Analytics 98

BirdEye

JULY 31, 2023

Generating more engagement, reaching new audiences, and strengthening the community are the top three marketing goals for businesses using social media to showcase their products or services. While these sound daunting, a social media content creator can make these goals possible for your business.

Social Media 52

Social Media Brands Multi-Channel Video 52

BirdEye

SEPTEMBER 29, 2023

Embedding social media feeds on your homepage will give your website the stickiness you’re looking for. Your social posts say a lot about your business, products, and services. Displaying them only on your social media profiles is a wasted opportunity. Table of contents What are embedded social media feeds?

Social Media 59

Social Media Examples How To Video 59

NetBase

APRIL 25, 2019

Spring is a great time to perform a social media audit , to check in and ensure your brand goals are on track for the next quarter – headed towards back-to-school campaigns and ultimately the holiday season. Which tools are best for assessing your social performance? Look to social for answers. How Do You Measure Up? –

Social Media 83

Social Media Tools Multi-Channel Analytics 83

NetBase

APRIL 5, 2019

April 2019 Update: Our list of free social media analytics tools has been refreshed for 2019 – check it out below! It’s a process that can only be accomplished with the help of social analytics tools. Before you review the list, we wanted to take a moment to define social media analytics if you’re a little green.

Social Media 99

Social Media Analytics Tools Marketing 99

BirdEye

JANUARY 25, 2024

Reviews can also be repurposed for various channels and become one of your best marketing tools. But constantly compiling positive excerpts and turning them into tailored social media posts is hugely labor intensive. Why automate social sharing of reviews? What is automated review sharing? Watch the Free Demo Now.

Social Media 110

Social Media Brands How To Multi-Channel 110

NetBase

APRIL 5, 2019

April 2019 Update: Our list of free social media analytics tools has been refreshed for 2019 – check it out below! It’s a process that can only be accomplished with the help of social analytics tools. Before you review the list, we wanted to take a moment to define social media analytics if you’re a little green.

Social Media 85

Social Media Analytics Tools Marketing 85

QuestionPro Audience

APRIL 16, 2018

Having said that, market research tends to get overlooked in the event space. It’s time to dust off the usual signage, call an event provider for a booth, and send out the team with product samples. Any event should be well-researched, new or reoccurring. Any event should be well-researched, new or reoccurring.

Multi-Channel 150

Multi-Channel Social Media Roadmap Marketing 150

NetBase

APRIL 25, 2019

Spring is a great time to perform a social media audit , to check in and ensure your brand goals are on track for the next quarter – headed towards back-to-school campaigns and ultimately the holiday season. Which tools are best for assessing your social performance? Look to social for answers. How Do You Measure Up? –

Social Media 66

Social Media Tools Multi-Channel Analytics 66

Uniphore

AUGUST 6, 2021

In our webinar, What Your Call Center Agents Rant About on Social Media , we went beyond the annual Voice of the Employee survey to explore how agents really view the contact centers they work in—and why they’re leaving at an alarming rate. Impossible expectations. Download eBook. The New Normal.

Self Service 246

Self Service Contact Center Knowledge Base Call Center 246

BirdEye

DECEMBER 5, 2023

This process involves generating reviews, responding to online reviews, monitoring customer feedback through reviews, taking appropriate actions based on the insights gained, and building a solid presence across forums, social media platforms, and Google. It also signals Google that you are the top choice for customers in that area.

Management 111

Management Social Media Multi-Channel Feedback 111

BirdEye

MAY 3, 2023

The choice of the right marketing channel can make or break a campaign. Choosing the most effective marketing channel can make sure that your efforts bring results. This blog post deals with everything you need to know to leverage the right channels and boost your business revenue.

Marketing 98

Marketing B2C Social Media Multi-Channel 98

BirdEye

MARCH 4, 2024

In fact, according to Birdeye data , 36% of multi-location marketers send personalized messages to their customers daily. API integrations allow dripping across multiple channels like email, SMS, or web ads. Event promotion Do you have a big event around the corner? Today’s marketers understand this well.

Marketing 111

Marketing How To Multi-Channel Tips 111

BirdEye

MAY 15, 2023

Social selling is the process of cultivating relationships with prospective customers using social media. In this blog post, we take you through the most important social selling concepts you need to leverage this strategy for your business. Why do you need to invest in social selling? It is a long-term strategy.

Social Media 97

Social Media B2B Multi-Channel Effort Score 97

BirdEye

MAY 8, 2023

Every major marketing channel today gives detailed analytics and knowing how to leverage them is definitely a big requirement for any marketer. Content calendars, project timelines, and social media activity are just a few items marketers need to know how to organize. Good marketing comes with a lot of moving parts.

Marketing 98

Marketing Social Media Multi-Channel Leadership 98

BirdEye

OCTOBER 17, 2023

This blog provides a comprehensive overview of a panel discussion that delves into how AI takes the busy work out of brand building and how Birdeye Social, with its amazing AI capabilities, makes managing the social media of multi-location businesses easy. Can you start us off with why Birdeye created Social?

Brands 59

Brands Social Media Multi-Channel Tools 59

BirdEye

APRIL 20, 2023

From optimizing your website to leveraging social media, we’ll cover everything you need to know about local lead generation so that you can start growing your business today. For the bakery to reach these target customers, it must implement digital strategies such as paid search ads and social media campaigns.

Social Media 98

Social Media Multi-Channel Metrics Effort Score 98

BirdEye

FEBRUARY 13, 2024

Best chiropractor marketing strategies Social media marketing for chiropractors FAQs on chiropractor marketing How can Birdeye’s AI solutions take your marketing efforts to the next level? Incorporating Birdeye’s AI-powered social media management software into this strategy can significantly streamline the process.

Marketing 59

Marketing Social Media How To Healthcare 59

BirdEye

SEPTEMBER 25, 2023

Whether someone is reaching out through online reviews, e-mail, social media, or another avenue, an AI real estate assistant can keep an eye on it all and alert you to any problems. This allows an AI assistant to monitor multiple channels, help customers, and capture leads across multiple channels.

Marketing 111

Marketing Social Media Advertising e-support 111

BirdEye

NOVEMBER 16, 2023

Be more active on social media 5. Facilitate speed networking events 18. Curate sustainable office space design events 25. Be more active on social media By regularly sharing property listings, success stories, and informative content and engaging with the audience, you increase your visibility on social media platforms.

Chatbots 111

Chatbots Social Media Consulting Financial 111

SurveySparrow

FEBRUARY 18, 2024

Seamless Feedback Collection Capture feedback effortlessly through various channels including email thermometers, embedded surveys, and signature thermometers for popular email platforms. More Features Needed: Some businesses need extra features like surveys across different channels, linking with CRM systems, or specialized surveys.

Multi-Channel 52

Multi-Channel CRM Tourism e-support 52

BirdEye

AUGUST 23, 2023

Social media publishing for multi-location businesses Want to see the impact of Birdeye on your business? Instagram 101 for business Instagram 101: Key terms and strategies Elevate your social media presence with Birdeye Why should businesses use Instagram? Let’s get started. Watch the Free Demo Now.

Social Media 98

Social Media Multi-Channel Video Tools 98

BirdEye

NOVEMBER 29, 2023

Businesses can do this through various channels, including online and offline advertising, social media marketing, public relations, and events. Host events and workshops Furniture businesses like Crate & Barrel host in-store events and workshops, creating a community around their brand.

Trends 59

Trends Tips Tools Marketing 59

BirdEye

SEPTEMBER 29, 2023

It helps you define brand strategies , choose product development tools, and find the proper channels for your sales team to engage with your customers. It helps you explore behavior, motivations, pain points, social media usage, and other preferences. Knowing your customers is an integral part of your business’s success.

How To 111

How To Insurance Social Media Multi-Channel 111

Comm100

APRIL 17, 2023

As well as offering HIPAA compliant live chat, Comm100’s complete messaging is HIPAA compliant, including email, SMS, and social media. In the unlikely event of a breach, it ensures that the data would not be legible or identifiable to an individual. How is Comm100 HIPAA compliant?

Healthcare 130

Healthcare Communication Multi-Channel Policies 130

SurveySensum

APRIL 8, 2024

Small businesses need to adopt a multi-faceted online strategy that emphasizes building deep, meaningful relationships with their customers and differentiating themselves from the competition. Social Media Engagement: Identify which social media platforms your target audience uses most and establish a strong presence there.

Strategy 52

Strategy Social Media Advertising Analytics 52

BirdEye

OCTOBER 27, 2023

Get active on social media marketing 5. Customer acquisition metrics 7 popular customer acquisition channels for businesses Case study: Customer acquisition strategy example of Complete Care FAQs about customer acquisition Boost customer acquisition rates with Birdeye What is customer acquisition? Here's a quick rundown: 1.

Strategy 59

Strategy Social Media Multi-Channel Advertising 59

BirdEye

AUGUST 7, 2023

Various marketing techniques and channels are used to reach and engage potential clients who need automotive repair and maintenance services. Expand your content marketing efforts by posting content on your social media channels. Post one promo post for every five social media posts to avoid coming across as salesy.

Strategy 52

Strategy Sales Marketing Social Media 52

Kustomer

AUGUST 24, 2021

From social media to return/exchange instructions, to clearly articulated warranties to shipping practices to software solutions to an empowered customer service team, these factors can all make a profound impact on the customer’s experience with your brand. How Can You Make the E-Commerce Customer Experience Work.

e-support 116

e-support Customer Experience Self Service Omni-Channel 116

Kustomer

JANUARY 7, 2022

Transparency, communication and proactive solutions are able to go that extra mile even in the event of an unexpected complication with an order or service. In addition, social media platforms have been an increasingly popular channel for consumers. Why Holiday Customer Self-Service Matters.

Self Service 98

Self Service Social Media How To Chatbots 98

DemandJump

NOVEMBER 4, 2020

From social media platforms to games, media streaming, and apps that enable work, it seems like whatever a mobile user needs, there’s an app to provide it. As we have described in a previous post about attribution measurement, there are many models of single- or multi-touch attribution that can be applied.

Multi-Channel 98

Multi-Channel Advertising Guidelines Social Media 98

BirdEye

MAY 8, 2023

Before social media and marketing automation, companies would fish for new customers by making cold calls and even knocking on doors. Today, businesses use all kinds of channels and sales prospecting tools to generate leads and convert them into customers. Social selling also allows for social listening.

Sales 52

Sales Tips Strategy Social Media 52

Happy or Not

OCTOBER 24, 2023

Experiential retail Thanks to technology, retailers can now connect with consumers through traditional media channels and their day-to-day lifestyle activities. This means staying connected to customers as they travel, buy groceries, shop for clothing, or attend some kind of events like movies and concerts.

Retail 36

Retail Multi-Channel Social Media Apparel 36

Optimove

NOVEMBER 2, 2022

Additionally, the use of interactive promotional messages – like an offer reveal or the gamification of email content will further increase email interaction and engagement and play into the overall theme of the biggest international sporting event. #3 4 – Think “multi-channel”. 3 – Add email skin to templates .

Tips 52

Tips Multi-Channel Social Media Sports 52

SurveySparrow

AUGUST 14, 2023

Cross-Channel Sharing: Effortlessly circulate your polls across social media platforms, websites, and team collaboration tools like Slack and Microsoft Teams. Multi-Device Compatibility: Craft mobile-friendly polls that seamlessly adapt to various devices, ensuring convenient participation and boosting response rates.

Social Media 52

Social Media Multi-Channel Survey Analytics 52

BirdEye

SEPTEMBER 14, 2022

Promote your business on social media 8. This can include advertising, public relations, and online marketing strategies like SEO and social media marketing. Whether you’re a local plumbing business with a single location or a multi-location business, the importance of a strong online reputation can’t be overstated.

Strategy 98

Strategy Marketing Social Media Advertising 98

Lithium

MAY 3, 2022

A full recording will be available after the event. Mobile Handoff: IG Multi-videos, Stories, and Reels Users will now be able to create and schedule posts with multi-videos, stories, and Reels with Instagram via the mobile handoff workflow. Webinars & Events Some event areas are limited to Khoros customers only.

Multi-Channel 52

Multi-Channel Social Media Roadmap Metrics 52