Help Scout

AUGUST 22, 2023

Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new. Read the full article

98

98

Magellan Solutions

APRIL 9, 2024

Access to Professional Expertise Professional photo editors have honed their skills through years of experience and training. Cost-Effectiveness Hiring a full-time in-house photo editor can be a significant expense, especially for smaller photography businesses or individual photographers.

Guidelines 52

Guidelines Communication Social Media Feedback 52

My Customer

OCTOBER 10, 2023

11th Oct 2023 By Rhys Fisher Deputy Editor Looking for your next step in the world of customer experience? Every week, MyCustomer scours the internet to find the latest CX job.

Customer Experience 120

Customer Experience Customers 120

Storyminers

MARCH 10, 2021

During this CX Quick Tips expert, Mike Wittenstein joins this week’s CX Quick Tips (less than 10-minutes) discussion with CX Expert and Editor in Chief of CX Global Media Jim Rembach.

Marketing 245

Marketing Tips 245

TechSee

MAY 23, 2023

Scale up and Optimize with the New Editor! The new Editor allows project managers to customize and manage their automated flows easily – no development experience is required. The Editor’s intuitive drag-and-drop interface allows anyone to easily brand, customize and deploy flows at scale.

Contact Center 109

Contact Center Consulting Chatbots CRM 109

Kerry Bodine

AUGUST 18, 2021

At Forrester, seasoned editors regularly gave me blunt (but kind and respectful) feedback on my research reports. And every single time, my editor would call me out with a question or comment. My editors just pointed out that I hadn’t made myself clear. Admittedly, my immediate reaction was usually mild annoyance.

Culture 194

Culture Feedback Report Meeting 194

InMoment XI

JUNE 14, 2018

Editor’s note: This article was originally published on bandt.com. There is a quote by F. Scott Fitzgerald that often comes to mind when I talk to clients about transforming their customer experiences, “The test of a first-rate intelligence is the ability to hold two opposed ideas in mind at the same time and still retain the ability.

Customer Experience 294

Customer Experience Customers 294

datastax

OCTOBER 1, 2018

Maybe this is why the editors at Datanami selected DSE as their big data product pick for 2018. They understand something we’ve said for years: if you have a dataset that can fit into memory or be handled by one to a few machines at most, then DSE likely isn’t the cloud database for you.

Data 45

Data Ecommerce Case Study Study 45

Adrian Swinscoe

NOVEMBER 22, 2023

This is a guest post by Jeni Rogers, Managing Editor, Wheelhouse.com. As CX continues to evolve into a modern business initiative and area of keen focus […] The post Embracing the future of CX: Unleashing the power of converged VOIP, contact centers, and video conferencing software first appeared on Adrian Swinscoe.

Contact Center 98

Contact Center Video Software Management 98

InMoment XI

JUNE 14, 2018

Editor’s note: This article was originally published on bandt.com. There is a quote by F. Scott Fitzgerald that often comes to mind when I talk to clients about transforming their customer experiences, “The test of a first-rate intelligence is the ability to hold two opposed ideas in mind at the same time and still retain the ability.

Customer Experience 266

Customer Experience Customers 266

Help Scout

JULY 11, 2023

Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new. Read the full article

40

40

AWS Machine Learning

DECEMBER 1, 2023

Once a user selects Code Editor and launches the Code Editor space backed by the compute and storage of their choice, they can take advantage of the SageMaker tooling and Amazon Toolkit, as well as integration with Amazon EMR , Amazon CodeWhisperer , GitHub, and the ability to customize the environment with custom images.

Travel 94

Travel Training Resources Tools 94

TechSee

AUGUST 14, 2023

Follow on LinkedIn Bob Thompson, Founder and CEO at CustomerThink Bob is the CEO of CustomerThink, a research and publishing firm focused on customer-centric business management, and Founder/Editor-in-Chief of CustomerThink.com , the world’s largest community dedicated to customer-centric business.

Customer Service 207

Customer Service Contact Center Customer Centricity Leadership 207

Magellan Solutions

AUGUST 17, 2023

These tools can also help with the following: Smart cropping Caption generation Automatic video editing suggestions Screen Recorder Editors can focus on making creative judgments and telling stories through automation. Superior AI Video Editing Tools Wondershare Wondershare is a powerful AI video editor with various editing features.

Video 98

Video Tools Social Media e-support 98

AWS Machine Learning

NOVEMBER 30, 2023

Today, we are excited to announce support for Code Editor, a new integrated development environment (IDE) option in Amazon SageMaker Studio. Code Editor enables you to choose from thousands of VS Code compatible extensions available in the Open-VSX extension gallery to further enhance your teams’ development experience.

Resources 99

Resources Examples Sports How To 99

InMoment XI

NOVEMBER 9, 2018

Editor’s note: This post originally appeared on the MyCustomer blog. You can read it here. Companies often focus solely on customer experience, forgetting the actual driver for an excellent customer journey – their employees.

Customer Experience 200

Customer Experience Feedback Tips Customer Centricity 200

InMoment XI

MAY 25, 2017

Editor’s note: This is a chapter from the ebook, Unlock the Value of CX. You can download the entire book here. Using analysis techniques for CX programs allows data to be transformed into information and knowledge. Although there are many broad areas for analysis, this chapter will touch on five instrumental techniques. View Article

eBook 240

eBook Analysis Data 240

My Customer

NOVEMBER 8, 2023

8th Nov 2023 By Rhys Fisher Deputy Editor Looking for your next step in the world of customer experience? Every week, MyCustomer scours the internet to find the latest CX job.

Customer Experience 69

Customer Experience Customers 69

My Customer

SEPTEMBER 20, 2023

20th Sep 2023 By Rhys Fisher Deputy Editor Looking for your next step in the world of customer experience? Every week, MyCustomer scours the internet to find the latest CX job.

Customer Experience 75

Customer Experience Customers 75

Thematic

MAY 24, 2023

Data Volume alerting workflow : receive an alert when irregularities are detected in your uploads, from missing data to a drop in response volume Improved Example Comments in the Theme Editor : Themes editor example comments now fall back to looking at all data!

Analysis 62

Analysis Feedback Customer Service Representative Examples 62

My Customer

OCTOBER 4, 2023

4th Oct 2023 By Rhys Fisher Deputy Editor Looking for your next step in the world of customer experience? Every week, MyCustomer scours the internet to find the latest CX job.

Customer Experience 72

Customer Experience Customers 72

My Customer

OCTOBER 25, 2023

25th Oct 2023 By Rhys Fisher Deputy Editor Looking for your next step in the world of customer experience? Every week, MyCustomer scours the internet to find the latest CX job.

Customer Experience 69

Customer Experience Customers 69

My Customer

OCTOBER 18, 2023

18th Oct 2023 By Rhys Fisher Deputy Editor Looking for your next step in the world of customer experience? Every week, MyCustomer scours the internet to find the latest CX job.

Customer Experience 69

Customer Experience Customers 69

MyCustomer

JULY 5, 2023

5th Jul 2023 By Rhys Fisher Deputy Editor Looking for your next step in the world of customer experience? Every week, MyCustomer scours the internet to find the latest CX job.

Customer Experience 80

Customer Experience Customers 80

Storyminers

MARCH 10, 2021

During this CX Quick Tips expert, Mike Wittenstein joins this week’s CX Quick Tips (less than 10-minutes) discussion with CX Expert and Editor in Chief of CX Global Media Jim Rembach.

Marketing 130

Marketing Tips 130

My Customer

AUGUST 30, 2023

30th Aug 2023 By Rhys Fisher Deputy Editor Looking for your next step in the world of customer experience? Every week, MyCustomer scours the internet to find the latest CX job.

Customer Experience 72

Customer Experience Customers 72

Clarivate

APRIL 6, 2022

Peer reviewers and editors are gatekeepers of the research literature used to document and communicate human discovery. It gives you a critical vantage point and you’ll begin to understand what editors are looking for. You can attend in-person workshops to learn from and network with experienced reviewers and editors.

Course 98

Course Examples Training How To 98

My Customer

SEPTEMBER 13, 2023

13th Sep 2023 By Rhys Fisher Deputy Editor Looking for your next step in the world of customer experience? Every week, MyCustomer scours the internet to find the latest CX job.

Tools 69

Tools Customer Experience Customers 69

Magellan Solutions

JULY 24, 2023

On the other hand, examples of writing assistants include Hemingway Editor and Language Tool. Hemingway Editor Hemingway Editor is an AI-powered writing assistant that focuses on improving readability and clarity. To address the ethical concerns, writers must maintain their role as the creators and editors of content.

Tools 98

Tools Social Media Guidelines Advertising 98

Adrian Swinscoe

NOVEMBER 22, 2023

This is a guest post by Jeni Rogers, Managing Editor, Wheelhouse.com. As CX continues to evolve into a modern business initiative and area of keen focus […] The post Embracing the future of CX: Unleashing the power of converged VOIP, contact centers, and video conferencing software first appeared on Adrian Swinscoe.

Contact Center 59

Contact Center Video Software Management 59

My Customer

NOVEMBER 20, 2023

22nd Nov 2023 By Rhys Fisher Deputy Editor Looking for your next step in the world of customer experience? Every week, MyCustomer scours the internet to find the latest CX job.

Customer Experience 52

Customer Experience Customers 52

My Customer

NOVEMBER 1, 2023

1st Nov 2023 By Rhys Fisher Deputy Editor Looking for your next step in the world of customer experience? Every week, MyCustomer scours the internet to find the latest CX job.

Customer Experience 52

Customer Experience Customers 52

Kustomer

FEBRUARY 4, 2022

The first thing you want to do is have a text editor program. You can download a text editor or use the built-in TextEdit for Mac or Notepad for Windows. Once in the editor, create a file with a.html extension. The setup is quite simple and only requires a few steps and minimal coding experience.

Tips 97

Tips Brands Chatbots How To 97

SurveyGizmo

APRIL 12, 2022

Over the years, this sizeable annual survey evolved into 12 to 16 surveys which were built by an outside research firm according to the PCMag editors’ specifications. Features Editor Eric Griffith realized he could bring the survey building and data collection in-house using Alchemer (when it was SurveyGizmo). .

Survey 98

Survey Comparison Feedback Analysis 98

My Customer

SEPTEMBER 20, 2023

27th Sep 2023 By Rhys Fisher Deputy Editor Looking for your next step in the world of customer experience? Every week, MyCustomer scours the internet to find the latest CX job.

Customer Experience 52

Customer Experience Customers 52

My Customer

SEPTEMBER 6, 2023

6th Sep 2023 By Rhys Fisher Deputy Editor Looking for your next step in the world of customer experience? Every week, MyCustomer scours the internet to find the latest CX job.

Customer Experience 52

Customer Experience Customers 52

My Customer

AUGUST 23, 2023

23rd Aug 2023 By Rhys Fisher Deputy Editor Looking for your next step in the world of customer experience? Every week, MyCustomer scours the internet to find the latest CX job.

Groups 52

Groups Customer Experience Customers 52