Closing the Outer Loop with the Six Sigma Methodology
InMoment XI
SEPTEMBER 22, 2022
Six Sigma follows the DMAIC process made up of the following steps: Define Measure Analyse Improve Control. With Six Sigma we typically ask 3 questions: Is there a gap between the current process and the customer expectations around that process? Normally this is where you go and measure the problem to establish a baseline.
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