3 Ways to Capture Non-Purchaser Feedback to Improve Experiences
InMoment XI
JANUARY 20, 2022
When it comes to collecting feedback, of course we want to hear what our actual customers have to say about their experience. In fact, non-purchaser feedback can offer you additional perspective that you wouldn’t get otherwise. These employees can be your greatest asset when it comes to connecting with non-purchasers.
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