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A Guide to Choosing the Right Text Analysis Software for Your Business

Lumoa

To remind you a bit of what it is and what it does, text analytics uses transforms unstructured text into structured data that’s actually useful for business decisions. Ease of Use: Does it have a user-friendly interface to allow seamless integration into your company workflow?

Analysis 394
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Qualitative vs Quantitative: A Detailed Comparison

SurveySparrow

Meanwhile, quantitative data involves numeric values, allowing for precise measurements and statistical analysis. It is the numerical information that can be measured and quantified. So, what is included in Quantitative data? User Engagement Metrics This includes daily active users, session duration, and feature adoption rates.

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Formstack vs Google Forms: A Detailed Comparison

SurveySparrow

Here’s a table of comparison for a quick sneak peek! 42k) Intuitive Interface Offline Forms – Mobile First Surveys Insert Images & Videos Conditional Logic Analytics Field Bottle Necks – HIPAA Starting Pricing $29/month Free Jump right ahead to the comparison if you’re in a hurry. What is Formstack

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Voice of Customer Analytics: What, Why, and How to Do It

Lumoa

Companies are finding that innovative technologies can make collecting voice of customer analytics more effortless than ever—and these technologies have opened up exciting new possibilities for improving customer experiences. In this article, we’ll go over what Voice of Customer data analytics is and the different types.

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Qualtrics vs Medallia: A Detailed Comparison

SurveySensum

It helps you gather omnichannel feedback and gives you in-depth insights and reports using advanced analytical tools. You can create feedback surveys, monitor the responses, design workflows, and assess the quality of the customer experience. It does not have enough analytical features for reports outside individual surveys. .

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A to Z Guide to Customer Experience Definitions and Terms (Updated)

Lumoa

Actionability is also, as we believe, one of the essential aspects of customer experience management. Long-term actions are based on the analytics results of customer feedback. Both groups of technologies can be utilized to make analytics more actionable. By the way, did you know that Lumoa’s analytics is powered by AI?

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Find Your Ideal InMoment Alternative: A Detailed Comparison

SurveySensum

Some of the drawbacks include limitations to running two different surveys at the same time, the dashboard being too complex, issues with building reports, no options to automate reports, text analytics being difficult to understand, and many more. With InMoment you do get this feature but it is complex to understand and use.