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Motivation-Based Research: Unlocking Consumer Behavior Change

2020 Research

Theories of behavior change are helpful to insights professionals dedicated to understanding motivation and how to change consumer behavior. Understanding and addressing the barriers to behavior change can be critical in designing effective products or packaging changes and marketing communications. Our Experts are here for you.

Consumers 104
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Automotive Reputation Management: Win with Digital and Drive Customer Acquisition

InMoment XI

Online reviews, a platform for consumers to discover and assess auto services brands, can particularly influence consumer decisions from the start of their customer journey. 67% of consumers see reviews as influential when choosing a new auto service. 67% of consumers see reviews as influential when choosing a new auto service.

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Customer Experience Quotes to Inspire Your Company’s CX Transformation

InMoment XI

After all, now more than ever, consumers rate and judge businesses not by the quality or price of their products and services, but by the experience the business builds around these products and services. Courteous treatment will make a customer a walking advertisement.” If you design for people, use people language.”

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How to Increase the Efficiency of Marketing Communication

SmartMessage Blog

The secret of success in the world of marketing is good communication with the target audience. Marketing activities without a strong communication strategy are far from producing the expected results. What is Marketing Communication? What Are the Characteristics of Marketing Communications?

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How to Increase the Efficiency of Marketing Communication

SmartMessage Blog

The secret of success in the world of marketing is good communication with the target audience. Marketing activities without a strong communication strategy are far from producing the expected results. What is Marketing Communication? What Are the Characteristics of Marketing Communications?

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5 Simple Steps Retailers Can Take to Build Stronger Relationships with Customers

InMoment XI

While this may be true in some markets, many consumers are willing to pay more if they feel the price matches the product’s quality. Step #4: Marketing and Communication. Your marketing and communication efforts should positively reflect your brand. social media, email marketing, online advertising, and in-store promotions).

Retail 493
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Everything you need to know about the consumer of 2017

Vonage

To help arm you with the information needed to thrive in this competitive environment, here are 10 stats that tell you everything you need to know about today’s consumer. Half of consumers move on after poor customer service. If consumers are not happy with the service you provide, they usually don’t think twice about switching.