Top 5 Customer Service & CX Articles for Week of January 22, 2024
ShepHyken
JANUARY 21, 2024
Each week, I read many customer service and customer experience articles from various resources. My Comment: We open this week’s Top Five roundup with four experts from Gartner who share their thoughts about the top three customer service and support trends for 2024. Here are my top five picks from last week.
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