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AWS Celebrates 5 Years of Innovation with Amazon SageMaker

AWS Machine Learning

In just 5 years, tens of thousands of customers have tapped Amazon SageMaker to create millions of models, train models with billions of parameters, and generate hundreds of billions of monthly predictions. With Amazon SageMaker, customers can reduce training times from hours to minutes with optimized infrastructure.

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Customer Experience 2017 Reality Check – Evolution or Revolution?

ijgolding

This post is part of the Customer Experience Professionals Association’s Blog Carnival celebrating customer experience. It’s part of a broader celebration of Customer Experience Day 2017. Are organisations really changing the way they treat customers and employees? Or even 1997?

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The Gig Economy is Paving the Way for Agile Customer Service

TechSee

gigs will surpass the permanent workforce by 2027, growing 40% by 2027 to reach 86 million. Economic and logistical challenges have resulted in businesses turning to the gig economy to support and scale their customer service and sales efforts while lowering their fixed costs and in-house overhead. The rise of remote work .

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Accurate eCommerce Data Entry: Fuel Your Online Sales

Magellan Solutions

of retail by 2027 , accurate product information, orders, and inventory are crucial for success. Only accurate data can lead to happy customers and lost sales. It ensures smooth operations and customer satisfaction. It can lead to faster order processing, improved inventory management, and a better customer experience.

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6 Pain Points Faced by Gig Customer Service and How Vision Can Solve Them

TechSee

What is Gig Customer Service? This gig-based economic format has spread to the customer service function – known as GigCX – where freelance customer support agents are sourced to perform on a per-task basis. gigs will surpass the permanent workforce by 2027, growing 40% by 2027 to reach 86 million.

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Intelligent Automation in Call Centers: A Paradigm Shift in Customer Service Excellence

NobelBiz

Contact centers serve as the lifeblood of customer service for countless businesses, and the integration of intelligent automation holds the key to unlocking their full potential. The estimated value of the global contact center software market by 2027 is $110 billion , according to Replicant. alone by 2040.

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Change on the horizon: The evolving IP legal profession

Clarivate

Customer needs are evolving. from 2023 to 2030 and the AI market size is estimated to reach $407 billion by 2027. Harnessing AI technology & innovation Advancements in AI are providing legal teams with new ways of harnessing technology to offset resource constraints. Retirement eligibility is increasing.