Dive in with Self-Service in 2017 for Improved CX
Bold360
JANUARY 5, 2017
Now that 2017 has come, we have to take stock of how we fared in the crazed holiday season. It can be hard to navigate the murky waters of customer service, especially during peak seasons when it can feel like you’re swimming as hard as you can but you’re barely managing to tread water as the current pushes right back against you.
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