Russel Lolacher

JUNE 27, 2022

In this episode of Relationships at Work, Russel chats with multi-time best selling author, researcher and international Hall of Fame speaker Eric Chester on the ingredients to an on fire workplace culture that solves the employee retention problem. The seven pillars for a great workplace culture. Youtube Channel. PLAY AND SUBSCRIBE.

Culture 52

Culture Employee Experience Multi-Channel Course 52

SmartKarrot

JANUARY 25, 2022

Launched in 2004, Campaign Monitor is an email marketing platform catering to businesses of different sizes. Culture Amp. Founded in 2010, Culture Amp is an employee experience management platform. Culture Amp’s subscription plans are based on the number of users. It is a globally patented video virtualization technology.

Company 10

Company Innovation Self Service Culture 10

LiveChat

JANUARY 20, 2017

Facebook was invented in 2004, and although it was just a network back then, many businesses adopted it as an additional customer support channel. We can go to the Youtube and watch videos on how to do something if a company has set up a video tutorial. Same thing happened with social media channels. We can go to a website.

Self Service 28

Self Service Trends Customer Service Customer Experience 28

Storyminers

JULY 6, 2020

She has served clients as an independent consulting partner since 2004. She writes (mostly) about fashion, culture, retail, and technology for publications including Vox, Glamour, CNN, Racked, Refinery29, Fashionista, i-D, Vice News, Curbed, and TheAtlantic.com. Jeff helps clients develop customer-focused cultures.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

She has served clients as an independent consulting partner since 2004. She writes (mostly) about fashion, culture, retail, and technology for publications including Vox, Glamour, CNN, Racked, Refinery29, Fashionista, i-D, Vice News, Curbed, and TheAtlantic.com. Jeff helps clients develop customer-focused cultures.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

InteractionMetrics

JUNE 6, 2023

Paul Slovic, a professor of psychology at the University of Oregon, points out the vast difference between news coverage of the death of Natalee Holloway in 2004 and the Darfur genocide that was occurring at the same time. But within contemporary culture, by reinforcing biases, empathy is a blatantly bad strategy — often tragically so.

Training 52

Training Customers Customer Service Groups 52

Thematic

SEPTEMBER 6, 2018

Before adopting NPS in 2004, each department had its own metrics, although they didn’t help improve customer loyalty. Still today, NPS is integrated into Symantec’s business, and a big part of its customer-centric culture. They capture customers’ testimonials on video and create case studies. How Symantec reduces costs.

Net Promoter Score 54

Net Promoter Score NPS Effort Score Feedback 54

Wired and Dangerous

MAY 24, 2021

I have all that in the invoice, and one of the clauses on my contract states that everything that is listed on the invoice is what they will get in their video service. must be mapped onto the entire course of human cultural evolution” is hair-raising nonsense and firmly places Alieni in the crank camp agreement.

Banking 91

Banking Government Guidelines Software 91

Lithium

JUNE 22, 2022

When we apply this term to the marketing world, an idea blossoms that marketers must invent new ways to constantly evolve and remain culturally relevant enough for customers to engage with what they have to say. What does this mean for a marketing team beginning to dive into the magical world of short-form videos?

Entertainment 98

Entertainment Video Social Media Advertising 98

Lithium

AUGUST 9, 2022

When we apply this term to the marketing world, an idea blossoms that marketers must invent new ways to constantly evolve and remain culturally relevant enough for customers to engage with what they have to say. What does this mean for a marketing team beginning to dive into the magical world of short-form videos?

Entertainment 52

Entertainment Video Social Media Advertising 52

Brandwatch CX

JANUARY 25, 2019

February, 2004 saw Thefacebook launch. By the end of 2004, membership was open to nearly all universities in the US and Canada and people were clamouring to sign up. There were a few other notable releases in 2015 including video calling in Messenger, the release of Facebook Live to verified public figures, and 360 video.

Advertising 88

Advertising Financial Video Report 88

Beyond Philosophy

FEBRUARY 1, 2021

That’s a sharp contrast from a car ad that I remember from 2004, which featured a Honda and a Mitsubishi car driving on a bridge and one was able to stop a meter ahead of the other, which was enough to not fall into the collapsed part of the bridge. Videos were also uploaded on Twitter of people burning their Nike shoes. Just do it.”.

Marketing 147

Marketing Hospitality Hotels Consumers 147