NPS Playbook: How Act-On Actions Customer Feedback
AskNicely
OCTOBER 18, 2018
Opening the NPS Playbook: Cross-functional Customer Feedback Response Workflows. It’s the measure of your customer loyalty and a metric that customer-obsessed companies know will help them grow — if they can make the number go up. Action Your Feedback. Get the 2018 NPS Benchmark Study.
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