4 Reads That Will Help You Prove CX ROI
InMoment XI
NOVEMBER 2, 2021
At the end of the day, investing in customer experience (CX) is about more than just the score. Creating tangible value for your business—and that means proving that sometimes elusive CX ROI. Four Ways to Prove CX ROI (and Assets That Show You How). 1: Customer Acquisition. 2: Customer Retention.
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