CRM Customer Experience Management Healthcare Social Media 
BirdEye
JANUARY 25, 2024
But constantly compiling positive excerpts and turning them into tailored social media posts is hugely labor intensive. In this post, we’ll cover how automating your review sharing can help you generate buzz for your brand across social networks. Why automate social sharing of reviews? What is automated review sharing?
Lumoa
APRIL 28, 2024
At the same time, your customers expect to get the same level of support , no matter if they reach out on Facebook or via email. Customer experience platforms make it possible to manage all the customer data in one platform and reach out to them when they need it.
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BirdEye
FEBRUARY 13, 2024
A recent Birdeye study highlights that almost half of consumers search for healthcare providers online, revealing a crucial opportunity. As more healthcare seekers go online first, chiropractors need to get their digital marketing strategy right. Many patients tend to stick with healthcare providers they know and trust.
BirdEye
MARCH 15, 2024
In a recent survey conducted by Birdeye, we discovered that 36% of respondents consider YouTube the most crucial social media platform for establishing their online presence. Use social media monitoring and experiment with different posting times to determine the best times to reach and engage your target audience.
BirdEye
NOVEMBER 8, 2023
33 industry-specific eCommerce review sites While the nature of these is similar to any B2B reviewing website, customer review sites primarily feature feedback from end consumers or individual customers about products, services, or businesses they’ve used. How does Birdeye help you get more reviews from satisfied customers?
BirdEye
MAY 22, 2023
With Birdeye Appointments, you can leverage instant booking on your website, Google My Business profile, or social media channels to attract new clients. The app also allows you to save customer profiles and information for easier rebooking.
BirdEye
SEPTEMBER 15, 2023
Businesses can also use AI to create conversation summaries they can refer to later while reporting or further negotiating with customers. AI can also help transcribe sales calls to help businesses record all customer conversations, especially in the healthcare industry, where such information may be pertinent.
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