Improving Contact-Center CX
Horizon CX
APRIL 3, 2023
And if that front-end automated experience isn’t handled effectively and frustrates the caller, they are more than apt to bite the head of the first real person they connect with. Try giving a how-to explanation or sharing some helpful tips. April 2023 The post Improving Contact-Center CX appeared first on Horizon CX.
Let's personalize your content