Optimove

JANUARY 11, 2024

Renowned customer analytics expert and best-selling author of “Converted: The Data-Driven Way to Win Customers’ Hearts,” Neil Hoyne, will deliver the keynote address at Optimove Connect titled The Data-Driven Way to Win Customers’ Hearts. Pancras in London.

Conference 52

Conference Analytics Connections Tips 52

Optimove

AUGUST 3, 2023

Renowned customer analytics expert and best-selling author of “Converted: The Data-Driven Way to Win Customers’ Hearts,” Neil Hoyne, will deliver the keynote address at Optimove Connect. His presence as the keynote speaker brings valuable insights to the conference, making it a highly anticipated event.

Conference 52

Conference Analytics Connections Tips 52

Uplight

APRIL 11, 2024

We’re excited to announce two upcoming Uplight-hosted events: the annual Uplight Customer Connect (UCC), and an inaugural event designed for developers and technical professionals in the energy industry, Uplight’s Developer Conference!

Connections 52

Connections Conference Innovation Industry 52

Optimove

MARCH 26, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: Optimove Connect 2024 served as more than just a conference; it was a place for inspiration, collaboration, and transformation in the realm of marketing. Optimove’s Rony Vexelman closes Connect 2024 with an invitation to Connect again in 2025.

Connections 64

Connections CRM Conference Touchpoint 64

GetFeedback

NOVEMBER 20, 2018

Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. In this post we’ll cover event and conference survey questions top to bottom—the advantages, use cases, best practices, and distribution methods that ensure you get the most out of every survey you send.

Conference 199

Conference Survey Tips Feedback 199

Thematic

FEBRUARY 11, 2024

I finally got to attend a Medallia Experience conference, and just like with my write up of the Qualtrics X4 event last year , I’d like to share my experiences and learnings. The long corridors at the Wynn, Medallia's conference venue There were more people than I expected. First, it’s hard not to compare two events.

Conference 62

Conference NPS Hotels Self Service 62

SurveySparrow

DECEMBER 6, 2021

It is wise for human resource professionals to attend HR conferences. In this article, we are going to look at 20 of the best HR conferences in 2021, both virtual and in-person conferences. It is a special Human Resource conference for those who are in the talent acquisition space. SHRM21 Annual Conference & Expo.

Conference 98

Conference Employee Engagement Leadership Trends 98

Uplight

JANUARY 22, 2024

After speaking, sponsoring, and connecting with industry colleagues at 11 events in 2023, Uplight is excited to announce its conference line up for the first quarter of 2024. We’ll be discussing AI’s role in customer engagement, how our strategic partnerships are helping accelerate the clean energy transformation, and more!

Conference 59

Conference Innovation Connections Customer Engagement 59

Joe Rawlinson

OCTOBER 20, 2022

Conferences are essential to career development and business networking for all industries. And a right set of event ticketing strategies is essential when you want to boost ticket sales online for your upcoming conference planning project, whether in-person or virtual. Decide on a pricing strategy. Choose the right ticketing platform.

Conference 78

Conference Strategy Sales User Experience 78

Beyond Philosophy

FEBRUARY 15, 2024

Colin has spoken at hundreds of conferences, including some of the world’s largest brands. Talk to Colin about how he can speak ‘in person’ or ‘virtually’ at your conference. The post How to Create Unbreakable Brand Loyalty through Emotional Connection appeared first on Beyond Philosophy. Click here.

Connections 89

Connections Loyalty Brands How To 89

eGain Blogs

OCTOBER 29, 2021

KMWorld Connect 2021 is happening as a virtual conference, for the second year in a row. This year’s conference theme is Impacting the Future: Knowledge Sharing in the Age of New Technologies. This year’s conference theme is Impacting the Future: Knowledge Sharing in the Age of New Technologies.

Connections 93

Connections Conference Innovation Customer Engagement 93

Daniel Group

NOVEMBER 30, 2022

– The Daniel Group 2022 Client Conference. Our annual conference theme, Dollars & Sense, suggests the two primary foci of our conference: 1.) Then, over the coming months, we will present more in-depth discussions of the significant conference components to help you improve your CX program. Who was there?

Conference 98

Conference Groups NPS Net Promoter Score 98

Calabrio

OCTOBER 19, 2022

Our annual Calabrio Customer Connect (C3) event has wrapped, and we are still feeling the buzz of excitement. Since the weather postponed travel, our team added a half day to the conference. Top 10 Takeaways from the Calabrio Customer Connect. The Digital Transformation of the Contact Center Is Still Happening.

Connections 147

Connections Contact Center Analytics Travel 147

Wired and Dangerous

APRIL 6, 2020

Most of us are learning about social distancing and how to navigate a world of conference calls and WebExes. Could this be a good time to strengthen your connections with your customers? How can you make a strong emotional connection with customers? As we often tell our consulting clients, “it is not hard”!

Connections 127

Connections Conference Consulting Communication 127

CX University

MAY 23, 2023

The CX Professionals Association (CXPA) recently organized the CX Leaders Advance Conference, bringing together CX experts, thought leaders, and enthusiasts from around the world. In this article, I will share key takeaways and insights from this conference.

Conference 52

Conference Customer Centricity Innovation Strategy 52

InMoment XI

AUGUST 31, 2023

Integrated CX connects critical aspects of a successful customer experience, including: Integrated Signals: Weaving together customer voices and potential customers’ perspectives throughout the entire customer journey, including surveys, chats, reviews, calls, and more. Hear what our delegates had to say about last years’ event!

Conference 260

Conference ROI Banking Customer Voice 260

Uplight

MARCH 30, 2022

Spring is here, and Uplight is excited to get out to conferences and other industry events around the country. Let us know if you’d like to connect in person. The post Come Meet Uplight at Conferences and Events This Spring! Here’s where you can find us in the next few months.

Conference 59

Conference Meeting Connections Industry 59

CX Accelerator

OCTOBER 25, 2018

Summarized below are a few of the most popular trends coming out of the conference… Most of us are not ready for AI. A poll of the conference audience showed a great deal of inconsistently, with many rolling it up as part of Customer Service. Find out more about Frost and Sullivan CCW Conference HERE and I hope to see you in 2019!

Conference 140

Conference Customer Journeys Net Promoter Score NPS 140

CustomerSuccessBox

APRIL 18, 2022

Here’s a simple curated list of Top 10 SaaS conferences of 2022 that you can add to your calendar and learn from the best! Whether it is to look for new opportunities, gather leads, or network, this global conference is for you. If you are in the urge of exploring the next wave on the web, this conference will help!

Conference 52

Conference Case Study Innovation Industry 52

Playvox

APRIL 19, 2022

Last week was the Channel Partners Conference and Expo (CPC) in Las Vegas and the 25th anniversary of this event did not disappoint. In fact, the bright lights and neon that are the hallmarks of Las Vegas were an appropriate backdrop for this year’s conference. Collaborate, innovate, and succeed. Our Path Forward – Together.

Conference 68

Conference Contact Center Innovation Consulting 68

Daniel Group

SEPTEMBER 20, 2022

The Daniel Group will host its annual CX Client Conference on Oct. September 17, 2022 ( Newswire.com ) – The Daniel Group, a leading Customer Experience consulting firm, announces the theme of its annual client conference, Dollars & Sense: What’s Next in CX? This year’s conference will be held on Oct.

Conference 52

Conference Groups Net Promoter Score NPS 52

InMoment XI

MAY 23, 2023

The key message throughout the conference was to be bold and ensure that organisations are aligned, focused, and ready for the future. Aegon are certainly delivering on this agenda and are continuing to succeed by connecting people and processes across the entire organisation to achieve shared goals and focus on growth.

Customer Centricity 260

Customer Centricity Culture Insurance Conference 260

SurveySparrow

NOVEMBER 28, 2019

Customer Experience conferences are always a source of joy for us, CX enthusiasts. We just can’t stop talking about the sensational cx conferences that 2019 exhibited. Here are the much-awaited customer experience conferences of 2020. Adobe Summit (The Digital Experience Conference). 2020’s right around the corner.

Conference 96

Conference Customer Experience Customer Journeys Omni-Channel 96

Gainsight

DECEMBER 5, 2023

As the voice of this community, we want to connect with companies all over the nation, not just the coasts. The post Gainsight’s Pulse Conference Takes a Leap: Hello, St. With emerging businesses, robust investments, and a thriving development scene, Forbes has recognized it as one of the fastest-growing tech cities in the U.S.

Conference 52

Conference Travel Entertainment Innovation 52

NICE inContact

MAY 12, 2017

2017 was arguably the biggest and best year ever at Enterprise Connect 2017 for those who care about contact centers. Contact Centers 2020 : This session was part of a special conference-within-a-conference called Communications & Collaboration 2020. And I ought to know. So, what were the contact center themes this year?

Contact Center 120

Contact Center Connections Conference Case Study 120

InMoment XI

MAY 24, 2022

We’ve designed this all-in-one-day conference to make sure each delegate leaves with the best, most actionable information to inspire their experience program. Form New Connections. Learn the CX transformation journey from JAX Tyres & Auto , Rest Super , The NRMA , and more! Breakthrough Breakout Sessions.

Entertainment 493

Entertainment Case Study Conference Leadership 493

Calabrio

AUGUST 14, 2019

Every year, Calabrio puts on a show with the annual customer conference. But at the center of Calabrio Customer Connect is the attendee experience, and this goes far deeper than swag and food. But most importantly, connect with your peers discussing the issues and opportunities that contact centers face daily.

Connections 100

Connections Contact Center Conference Consulting 100

Kustomer

DECEMBER 17, 2020

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen is joined by Sioban Massiah from Twitter to discuss the Power of Connection and how to retain customer loyalty. Learn how Sioban connects with customers by listening to the podcast below. Growing Your Connection to Retain Business.

Connections 80

Connections Conference Loyalty Survey 80

CustomerSuccessBox

AUGUST 25, 2021

The 7th SaaStr Annual conference includes 3 full days, 100’s of workshops, and 1000s of Mentoring sessions, all to help you scale faster. Held in Lisbon this year, It is recognized as one of the best technology conferences on the planet, says Forbes. Ascent Conference. Recurring Revenue Conference. SaaStr Annual 2021.

Conference 52

Conference Industry Strategy Innovation 52

Oracle

APRIL 13, 2021

Remember in-person conferences? Like so many things that suddenly came to a stop during the pandemic, most in-person conferences are on temporary hiatus. Virtual conferences offer us a safe way to gather, learn from one another, and make professional connections from the comfort of our homes. Tip #1: Define your goals.

Conference 52

Conference Tips Social Media Video 52

Russel Lolacher

NOVEMBER 28, 2022

In this episode of Relationships at Work, Russel chats with speaker and Police Chief of the Mountain View Police Department Chris Hsiung on how communication and creating connection within an organization can improve workplace culture. Connect with, and learn more about, Chris on his platforms: . And then I make the connection.

Culture 98

Culture Connections Leadership Communication 98

Connective DX

JANUARY 31, 2020

January 31, 2020 – Boston, MA – Connective DX , a PK Company , and Sitecore Certified Platinum Partner, is excited to announce that two of its team members, Madhu Anbalagan and Jeff Cram, have been named Sitecore Most Valuable Professionals for 2020. Madhu has served as a Senior Software Engineer at Connective DX since 2018.

Connections 80

Connections Conference Healthcare Groups 80

Gainsight

DECEMBER 5, 2023

As the voice of this community, we want to connect with companies all over the nation, not just the coasts. The post Gainsight’s Pulse Conference Returns to Its Roots: Meet Us in St. No longer localized to the Bay Area, the Pulse community is remote and dispersed. Get ready for innovation, collaboration, and a whole lot of fun.

Conference 52

Conference Meeting Travel Entertainment 52

Gainsight

AUGUST 30, 2022

Human-First business is the concept that underlies all of Pulse and is what connects us together. The post 5 Takeaways from this Year’s Pulse Conference appeared first on Gainsight Software. Human-First is Unstoppable. To me, this is at the heart of human-first: allowing each other to show up as our authentic selves to work.

Conference 52

Conference Chief Customer Officer Fashion Leadership 52

Oracle

JULY 19, 2019

Are you bound for a customer experience conference this year? No matter which “hat” you’re wearing at your next event, we wondered, what’s a good strategy for making the most of a CX conference? Looking for your next CX conference? Visit our 2019 – 2020 Customer Experience Conference and Events calendar.

Conference 64

Conference Tips Customer Experience Meeting 64

NICE inContact

AUGUST 25, 2016

This demands an agile and frictionless CX environment that connects and automates existing and new applications across the ecosystem – allowing iterative and real-time process design without ripping and replacing existing systems. Stop by SpiceCSM’s booth at the 2016 inContact User Conference on October 11-13 in Orlando, Florida.

Customer Engagement 121

Customer Engagement Connections Engagement Contact Center 121

Uplight

FEBRUARY 25, 2020

It’s about collecting dots, and connecting the dots.” Bill Stainton opened AESP’s 30th Annual Conference by explaining how innovative thought is not a lighting bolt of wisdom that strikes a select few leaders, but rather something we can all achieve. The post Collecting and Connecting the Dots at AESP appeared first on Uplight.

Connections 64

Connections Conference Innovation 64