Circular Edge

AUGUST 19, 2022

Blog Credit: Andy Morris, March 23, 2021 (How Business Intelligence Is Used in Accounting Today | NetSuite). What Is Business Intelligence? Once CFOs determine what KPIs are important, BI keeps those metrics up to date and readily available in dashboards. contact-form-7].

Financial 52

Financial Analysis Retail Sports 52

Helen Dewdney

JUNE 20, 2023

How the Rail Ombudsman Approaches Accessibility Claims 20 June 2023 In this exclusive article for The Complaining Cow, The Rail Ombudsman outlines how complaints about accessibility are handled. Our vision is to inspire customer confidence and to deliver our service fairly to ensure the right outcome in every case.

Travel 78

Travel Consumers Transportation Training 78

Optimove

JUNE 16, 2021

We got even more useful information about this coming up in a special webinar. Join us on Wednesday, June 30th, at 15:00 BST / 16:00 CEST – sign up for free here. What’s changing? What’s the impact? What Does it Mean?

Groups 76

Groups Engagement Brands Marketing 76

ViiBE Blog

SEPTEMBER 29, 2023

ViiBE Blog Best strategies for customer self-service Anna Gorina September 29, 2023 Share this article Contents Share this article Contents The moments when customers will reach out to your support are inevitable. What is customer self-service? What is required for customer self-service? That is why self-service was invented.

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Self Service Strategy Video Knowledge Base 52

Currency Alliance

DECEMBER 17, 2019

This is the blog version of our Loyalty Strategy Guide 2020. Much of the bad has derived from a lack of belief or understanding from CEOs, who constrain budgets, and prop up short-term earnings with value that ought to flow to customers. For a more engaging read, click here to Currency Alliance Loyalty Strategy Guide 2020. Source: BCG.

Loyalty 64

Loyalty Strategy Loyalty Programs Travel 64

NobelBiz

SEPTEMBER 21, 2020

For more updates on the contact center space, check out our Blog section. However, 52,000 Americans had fallen for COVID-19 scams by the end of June , with that number most definitely rising in the months that followed. Keep up to date with industry news by visiting our Blog section , and following NobelBiz on LinkedIn.

Call Center 52

Call Center Industry Contact Center Government 52

Qualtrics

JUNE 30, 2020

What process did you go through when you had to cancel Adobe Summit in Las Vegas? but they had to set it up themselves — we couldn’t go into homes or offices to film. What kind of data and feedback were you able to get from the event this year? Hear the full interview: Read full transcript. We realized people needed this moment.

Course 26

Course Conference Video Analytics 26

ViiBE Blog

JANUARY 20, 2022

ViiBE Blog 5 creative ways to digitally interact with customers, increase touchpoints, and track satisfaction levels Share this article Contents Share this article Contents Digital interaction with customers is now an essential tool as online business is going through its rebirth. What are customer touchpoints? Read now 2.

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Touchpoint Interaction e-support Infographics 52

NobelBiz

MARCH 11, 2020

But what is the TRACED act? What Is the TRACED Act? Since the Pallone-Thune TRACED Act is a 44-page document, it’s difficult to simplify the extensive piece of legislature, but we’ve laid down the basics in what follows. Why has it received such decisive support? Should legitimate businesses like yourself be concerned?

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Contact Center Consumers Course Industry 52