Customer Guru

JULY 3, 2018

This blog discusses what customer experience lessons one can learn from the best-in-business SaaS brands. Would you believe that the success-testing parameter of this team is not just ticket response times? Earlier, we had written a blog on what customer experience lessons one could learn from Slack. I really am not sure!

Culture 94

Culture CRM Training Employee Engagement 94

Beyond Philosophy

FEBRUARY 9, 2023

It took only five days to reach one million users. Right now, it’s a toy and most of us are testing it to see what it can do. Democratization is essential here. The post How ChatGPT Will Massively Disrupt Many Industries And Democratize AI appeared first on Beyond Philosophy. It is already shaking things up.

Industry 78

Industry Conference Chatbots Course 78

Natalie Petouhof

APRIL 4, 2016

We’re in the era of Digital Performance Management, and it requires a new mind set, with new solutions designed to deliver great user experiences. SOASTA’s DPM platform is designed to offer monitoring, testing and optimization capabilities to ensure continuous delivery of peak performance. “We

Management 40

Management Innovation Analytics Measurement 40

AWS Machine Learning

JANUARY 17, 2024

Using AWS Trainium and Inferentia based instances, through SageMaker, can help users lower fine-tuning costs by up to 50%, and lower deployment costs by 4.7x, while lowering per token latency. When you choose either button, a pop-up will show the End User License Agreement and Acceptable Use Policy (AUP) for you to acknowledge.

Training 102

Training Examples Data Study 102

AWS Machine Learning

APRIL 13, 2023

At AWS, we have played a key role in democratizing ML and making it accessible to anyone who wants to use it, including more than 100,000 customers of all sizes and industries. Bedrock is the easiest way for customers to build and scale generative AI-based applications using FMs, democratizing access for all builders.

Tools 145

Tools Training Innovation Data 145

AWS Machine Learning

FEBRUARY 5, 2024

Users have reported that Llama 2 is capable of engaging in meaningful and coherent conversations, generating new content, and extracting answers from existing notes. The streaming of responses provides a richer experience for the user and better reflects a chat experience.

Chatbots 89

Chatbots Comparison Contact Center Interaction 89

Grade.us

AUGUST 7, 2018

Supplemental metrics like, verified purchase, validated reviewer, or current user provide you with additional data on customers. You know these moms buy organic, avoid BPA's and they typically vote Democrat. Step #3: T-shaped specialists test/act on their learning. T-shaped specialists test. Conversion focus. This is key.

Industry 37

Industry Management How To Automotive 37

Qualtrics

FEBRUARY 26, 2019

To be a top company a data-driven mindset combined with a test and learn culture are practically requirements. So thinking about an end user, an influencer, a decision maker, an executive, they all have different roles. On encouraging a test-and-learn culture: First of all, test-and-learn is hard.

Analytics 37

Analytics Customer Experience B2C B2B 37

Comm100

FEBRUARY 5, 2018

After all, it wasn’t until the rise of the internet that media became democratized , and the one-way communication model between companies and customers was shattered. This blog post aims to demystify customer engagement software by identifying the kinds of engagement tools that are out there, and what these tools are good for.

Social Media 123

Social Media CRM Self Service Software 123