HOW TO PRACTICALLY CONNECT EX AND CX
CX Accelerator
JANUARY 25, 2019
Originally posted on ICMI.com November 5th, 2018 People love to talk about Employee Experience (EX), especially in the context of Customer Experience (CX). Establishing a meaningful connection between your employee experience and the Customer Experience is very difficult. Sadly, it's often just talk. Not at all. ."
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