Virgin Mobile Leads Wireless Carriers in Customer Experience
Experience Matters
MARCH 18, 2015
We recently released the 2015 Temkin Experience Ratings that ranks the customer experience of 293 companies across 20 industries based on a survey of 10,000 U.S. With a score of 55%, Sprint is the lowest-rated wireless carrier for the first time since we began evaluating this industry in 2011.
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