Lithium
JULY 27, 2022
uCern was started in 2009 on the Jiva platform, and at that time we let anyone create a group. I would NEVER recommend this for a community. Subsequently, when we started planning our migration to Khoros, we again started an archiving exercise to minimize the amount of data we would bring over. Not a good idea. About Group Hubs.
ClearAction
OCTOBER 25, 2022
Customer-Focused Communication : improve customer-focus with external customers and internal customers. Short segments allow immediate application exercises, to practice on-the-job for new habits. It’s flexible to focus on your key interests with the duration and pace you prefer. Learn More. Learn More. Learn More.
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Hero Digital
OCTOBER 9, 2019
On January 15, 2009, soon after takeoff, Flight 1549 struck a flock of geese and lost all engine power. The interviewer must be trained in recognizing the significance of certain microinteractions and nuances in communication, and have the wherewithal to go off script with the situation calls for it. Why empathy matters: an anecdote.
Service Untitled
JUNE 4, 2009
Home About Service Untitled Subscribe for Free Consulting Contact Archives Call Your Competitors Douglas June 04, 2009 Behind the Scenes , Customer Service , Exercises/Resources 1 Comment Here is something you can do to make your company more competitive in about 10 minutes. Call your competitors and test their service.
Service Untitled
MARCH 15, 2010
In 2009, JD Power & Associates, a global marketing information service which measures customer satisfaction based on millions of consumers annually, rated Jet Blue &# Highest in Customer Satisfaction&# among low-cost carriers in North America.
Service Untitled
MAY 15, 2009
Home About Service Untitled Subscribe for Free Consulting Contact Archives Use Glass Doors to Improve Accessibility Douglas May 15, 2009 Culture No Comments In my post on Wednesday , I touched on what I think is an important aspect of manager accessibility, a physically inviting workplace.
Service Untitled
MARCH 31, 2010
Some hideous stories released told of a toll collector not wanting to make change for a $1.75 toll from a twenty-dollar bill and then throwing the change and telling the driver to get his change from the road and die, or another toll collector demanding a driver to submit to a strip search because she entered the wrong toll lane.
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