GetFeedback
APRIL 3, 2019
We sat down with Chris Hogan from YETI to get the inside scoop on how the company uses GetFeedback to understand their customer experience and turn insights into actionable data. YETI was founded in 2006 by Roy and Ryan Seiders, two brothers from a long line of entrepreneurs. How does feedback play a role at YETI?
customer sure
FEBRUARY 1, 2023
Marmalade Insurance, the specialist in insurance solutions for young, student, learner and young named drivers, has been providing trailblazing insurance products to those aged 17-30 since 2006. Part of this approach is their customer feedback process, which they introduced in 2020, with the help of CustomerSure.
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CSM Magazine
OCTOBER 25, 2022
Marmalade Insurance, the specialist in insurance solutions for young, student, learner and young named drivers, has been providing trailblazing insurance products to those aged 17-30 since 2006. They’re a great example of a customer feedback process done right”. About CustomerSure.
CSM Magazine
NOVEMBER 11, 2015
Attributing this to striving for excellence in customer experience, the business has been awarded Gold Trusted Merchant status from the global feedback engine Feefo for achieving a 100 per cent customer service rating provided by over 500 customers in the last year Posting a £1.3 ”
GetFeedback
JANUARY 12, 2020
Through Voice of the Customer (VoC) surveys and many other sources of customer feedback, it can seem like a game of whack-a-mole. Just fixing everything reported by customers is not necessarily the best way to proceed. Customer service takes too long to answer the phone. That’s not as easy as it seems.
Daniel Group
SEPTEMBER 12, 2022
.” Connecting emotionally with your customers will always matter. When we first signed on with them, there weren’t too many options for this niche in 2006. This particular example is a service we’re receiving that, for us, is necessary. But, unfortunately, they missed the mark here.
ReviewTrackers
APRIL 21, 2021
But user-generated content and customer reviews actually serve as a great tool for building consumer trust. Successful brands and marketers have learned to use customer feedback from review sites in ways that drive their search engine performance, social media strategy, and consumer engagement levels. Credit Karma.
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