BirdEye

AUGUST 3, 2023

In this article, you will explore the realm of customer satisfaction and how businesses can leverage it to create a loyal customer base. Table of contents What is the customer satisfaction score? Benefits of measuring customer satisfaction When to measure customer satisfaction score? Watch the Free Demo Now.

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BirdEye

AUGUST 28, 2023

This blog post discusses how restaurants can grow their business and get more customers with Google reviews. Watch the Free Demo Now. Pro Tip: Not everyone knows how to write a Google review; help your customers by sending an easy-to-refer guide. Use the short link here for ease of writing a review.

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BirdEye

NOVEMBER 20, 2023

Referral marketing is a strategy that encourages existing customers to refer new ones to your business. It’s an organic way that leverages the power of word-of-mouth — the most credible form of advertising — to grow your customer base. Watch the Free Demo Now. Get it right and it can seriously pay off.

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Software Marketing Multi-Channel e-support 62

BirdEye

SEPTEMBER 6, 2023

Difference between market research and marketing research Different types of surveys Tips for creating an effective market research survey FAQs about marketing surveys Conclusion What is a market survey? Market research is often part of marketing surveys to define customer needs, behaviors, and spending habits, to name a few objectives.

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Survey Marketing Comparison NPS 57

BirdEye

NOVEMBER 29, 2023

Online reviews, virtual try-ons, and augmented reality experiences have become integral parts of the furniture shopping journey. Verified profiles increase trust and accessibility for potential customers actively searching for furniture. Your tip: Offer a seamless and trustworthy experience for customers.

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Trends Tips Tools Marketing 57

BirdEye

MARCH 24, 2023

In this guide, we’ll provide you with the tools, tips, and strategies you need to thrive in the year ahead. Sales development representatives (SDRs) typically work to identify potential customers, qualify them based on specific criteria, and schedule appointments or demos for the sales team.

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BirdEye

FEBRUARY 21, 2023

It’s especially important for local businesses looking to connect with their communities and grow their customer base. In this comprehensive guide, we’ll walk you through everything you need to know about social media management for local businesses. To do this, you can use real customer data or buyer personas if you have them.

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Social Media Management Multi-Channel Analytics 98

BirdEye

JULY 10, 2023

The end goal is to widen their respective customer bases by increasing awareness. Expanded reach: Collaborative efforts like influencer partnerships allow brands to tap into each other’s customer base or target audience. Keep these tips in mind to ensure you forge the right brand collaborations that bring results.

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BirdEye

DECEMBER 8, 2023

However, a robust and effective carpet cleaning marketing strategy is pivotal in making your business stand out and attract customers. We guide you with practical and actionable tips and suggest ad ideas, tactics, and strategies to boost the profitability of your carpet cleaning business. This blog is all about that.

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Tips Strategy Marketing Social Media 57

BirdEye

FEBRUARY 27, 2024

You can gather this information from customer surveys, reviews, and other feedback channels like social media conversations. Pro Tip: Using first-party data in addition to market knowledge helps drive better car dealership ad campaigns with accurate targeting and increases conversion rates. Watch the Free Demo Now.

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BirdEye

NOVEMBER 21, 2023

This typically involves some combination of digital marketing across platforms like social media, SEO, and email, as well as real-world promotion through events, partnerships, direct mail, and in-store experiences. Make Local Social Media Management a Breeze Learn how Birdeye makes jewelry store marketing a breeze. Watch a demo now.

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Marketing Social Media Advertising Brands 109

BirdEye

NOVEMBER 30, 2023

5 dos and don’ts of social media reputation management Birdeye – The social media reputation management software to consider for any business Best practices for social media reputation management Use of AI to build a positive reputation on social media What are a few successful tips for brand reputation management on social media?

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Social Media Management Guidelines Brands 113

BirdEye

FEBRUARY 12, 2024

Benefits of location-specific social media The challenges of multi-location social media marketing Multi-location social media tips and best practices Multi-location marketing FAQs Elevate your multi-location social media game with Birdeye What is multi-location social media? Watch the Free Demo Now.

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Social Media Multi-Channel Tips Brands 57

BirdEye

OCTOBER 10, 2023

The indirect approach is when customers share their feedback elsewhere, and it’s your job to locate that feedback and action it as necessary. Implement These Retail Reputation Management Tips to Stay Ahead, Online & Offline Want to see the impact of Birdeye on your business? Watch the Free Demo Now.

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Retail Strategy Management Social Media 109

BirdEye

OCTOBER 5, 2023

By getting inside the minds of your customers, you’ll gain actionable insights to craft a brand image that resonates, engages, and stands out from the competition. 6 Tips for turning a negative brand perception into a positive one How to determine your brand’s perception? How can customer service improve your brand equity?

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Examples Measurement Brands How To 62

BirdEye

DECEMBER 5, 2023

Engaging with customers online Talking to customers online is more than just replying to comments. It’s about being part of the conversation, understanding customers’ needs, and offering help. Sharing tips and industry insights or joining discussions shows you care. Here are some ways to measure success: 1.

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Brands Management Social Media Analytics 108

BirdEye

FEBRUARY 23, 2024

Watch the Free Demo Now. See Pricing FREE DEMO External communication External communication serves as the organization’s voice in the wider world, encompassing interactions with customers, suppliers, investors, and the public. Must read: Check our top 10 tips to convert your business into the best online business 6.

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Communication Multi-Channel Culture Social Media 62

BirdEye

JULY 3, 2023

Common channels for affiliate marketing Tips for affiliate marketing success How do you track affiliate marketing success? It is common for the affiliate to have a very particular or niche audience that aligns with a customer base the business would like to market to. How do affiliates make money?

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Sales Marketing Social Media Video 98

BirdEye

DECEMBER 5, 2023

Engaging with customers online Talking to customers online is more than just replying to comments. It’s about being part of the conversation, understanding customers’ needs, and offering help. Sharing tips and industry insights or joining discussions shows you care. Here are some ways to measure success: 1.

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Brands Management Social Media Analytics 62

BirdEye

MARCH 21, 2024

Related read: Tips to boost your Twitter marketing What is the best time to post on Twitter? Watch the Free Demo Now. See Pricing FREE DEMO How to find your best time to post on Twitter? The post Revealed: Best times to post on Twitter for your business appeared first on Birdeye Customer Experience Management.

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Social Media Automotive Healthcare Hospitality 57

BirdEye

SEPTEMBER 8, 2022

Trumpia: With Trumpia, your business can target specific customers based on their location and interests. Legal compliance – Giving customers the option to opt-in is not only a best practice for SMS marketing, it’s also a legal requirement per the Telephone Consumer Protection Act (TCPA). Watch our free demo to learn more.

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Marketing Guidelines Connections Sales 98

BirdEye

MAY 15, 2023

The top social media platforms to practice social selling Best tips to master social selling Social selling examples Frequently asked questions about social selling Grow on social media with Birdeye Social What is social selling? Run surveys with leads, customers, and employees to know their preferred social media channels.

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Social Media B2B Multi-Channel Effort Score 97

BirdEye

NOVEMBER 27, 2023

Failure to manage online reputation Businesses neglecting their online reputation may become more susceptible to fake reviews, as they may not actively monitor and address such issues. Pro tip: Use Birdeye’s Review platform to centralize review monitoring, generation, and marketing from various platforms for a unified view.

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Report Consumers Tools Feedback 57

BirdEye

SEPTEMBER 14, 2022

Other benefits include: Generates more quality leads Increases sales revenue Builds brand awareness and loyalty Helps better understand your customers Creates a positive reputation. In addition, plumbing marketing can help you reach new markets and expand your customer base. Watch our free demo to learn more.

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