When Does an NPS Response Expire and can be Dismissed?
Retently
OCTOBER 26, 2023
One of the biggest benefits of Net Promoter Score® is that it gives you timely, relevant customer feedback when you need it most. Do it right, and there’s a chance you’ll win back an uncertain customer or earn the long-term respect and loyalty of a valuable client. Over time, your business and its customers will likely change.
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