CustomerSuccessBox

APRIL 18, 2022

So, it becomes very important to stay updated with creators and innovators from around the world. Here’s a simple curated list of Top 10 SaaS conferences of 2022 that you can add to your calendar and learn from the best! Whether it is to look for new opportunities, gather leads, or network, this global conference is for you.

Conference 52

Conference Case Study Innovation Industry 52

Playvox

APRIL 19, 2022

Last week was the Channel Partners Conference and Expo (CPC) in Las Vegas and the 25th anniversary of this event did not disappoint. In fact, the bright lights and neon that are the hallmarks of Las Vegas were an appropriate backdrop for this year’s conference. Collaboration + Innovation = Success. ENJOYING THIS ARTICLE?

Conference 68

Conference Contact Center Innovation Consulting 68

CustomerSuccessBox

AUGUST 23, 2021

This 4 day conference brings together leaders from product management, creative SaaS marketing and startup founders. The Experience Management Summit (X4). The annual Conference of The Experience Management Summit brings together some of the most inspiring people. TSIA Customer Success Conference.

Conference 52

Conference Customer Success Case Study Innovation 52

ChurnZero

SEPTEMBER 1, 2020

For many of us, 2020 will be known as the year business conferences moved from convention halls to online. For those of us who love the in-person conference experience, this adjustment is tough. Check our list of five upcoming Virtual Conferences taking place in the remainder of 2020 that should be on your radar.

Conference 98

Conference Customer Success Customer Journeys Industry 98

SurveySparrow

NOVEMBER 28, 2019

Customer Experience conferences are always a source of joy for us, CX enthusiasts. We just can’t stop talking about the sensational cx conferences that 2019 exhibited. Here are the much-awaited customer experience conferences of 2020. Who should Attend: CX managers, Board members, CEOs. 2020’s right around the corner.

Conference 96

Conference Customer Experience Customer Journeys Omni-Channel 96

Kapta Customer Success

DECEMBER 12, 2022

We just announced the preliminary lineup of speakers for our premier conference for Account Management leaders and innovators. Are you going to KAMCon in 2023? Our KAMCon event takes place from April 12th to 13th in Boulder, CO and includes impactful learning experiences from today’s visionary thought leaders and executives.

Management 52

Management Tips Conference Innovation 52

AWS Machine Learning

AUGUST 28, 2023

As part of the 2023 Data Science Conference (DSCO 23), AWS partnered with the Data Institute at the University of San Francisco (USF) to conduct a datathon. The winning teams were led by Peter Ma, Ben Welner, and Ei Coltin, who were all awarded prizes at the opening ceremony of the Data Science Conference at USF.

Conference 69

Conference Data Analysis Culture 69

Totango

DECEMBER 1, 2021

When you bring agile innovation to customer success , you empower your CS strategy with the latest technology. Then we’ll lay out seven steps to bring agile innovation to customer success. Why Bring Agile Innovation to Customer Success? Making CS management more responsive to real-time conditions.

Innovation 96

Innovation Customer Success Customer Journeys How To 96

ClientSuccess

NOVEMBER 20, 2020

Think back to the last time you or your team attended a conference or expo in person. With most of the conferences in 2020 either cancelled or converted into virtual events, many industry leaders are looking forward to getting back to normal in 2021. Chief Customer Officers Conference – [link]. Mark Your Calendars Now! .

Conference 52

Conference Customer Success Chief Customer Officer Leadership 52

CustomerSuccessBox

AUGUST 25, 2021

The 7th SaaStr Annual conference includes 3 full days, 100’s of workshops, and 1000s of Mentoring sessions, all to help you scale faster. Held in Lisbon this year, It is recognized as one of the best technology conferences on the planet, says Forbes. Ascent Conference. Recurring Revenue Conference. SaaStr Annual 2021.

Conference 52

Conference Industry Strategy Innovation 52

West Monroe

DECEMBER 4, 2022

West Monroe attended TSIA’s World Envision Conference in Las Vegas in October. Here’s what we mentioned at the conference. In these organizations, Customer Success Managers (CSMs) are often involved in identifying and driving cross-sell/upsell efforts. First, CSMs are less expensive than a typical account executive.

Conference 52

Conference Interaction Self Service B2B 52

West Monroe

DECEMBER 4, 2022

West Monroe attended TSIA’s World Envision Conference in Las Vegas in October. Increased scrutiny on innovation and investment. Here’s what we mentioned at the conference. In these organizations, Customer Success Managers (CSMs) are often involved in identifying and driving cross-sell/upsell efforts.

Conference 52

Conference Interaction Self Service B2B 52

CSM Magazine

FEBRUARY 24, 2022

PCI Pal , the global cloud provider of secure payment solutions for business communications, has announced the details of its second annual Payments conference focused on the future of security and customer experience. A whitepaper detailing the key insights from the first annual conference can be found here. Meet The Experts.

Conference 52

Conference Government Consulting Communication 52

Education Services Group

JULY 5, 2022

I was lucky enough to attend The Customer Conference Europe 2022 in London, and after taking in what was a very full two days of information, thoughts, opinions, and interaction, I’ve untangled all that I experienced and observed to come away with five key points that really resonated: 1. Customer Success is not one-size-fits-all.

Conference 52

Conference Customer Success Culture Customer Centricity 52

SurveySparrow

NOVEMBER 28, 2019

A Customer Experience conference is always a source of joy for us, CX enthusiasts. We just can’t stop talking about the sensational cx conferences that 2019 exhibited. Here are the much-awaited customer experience conferences of 2020. Who should Attend: CX managers, Board members, CEOs. 2020’s right around the corner.

Conference 52

Conference Customer Experience Customer Journeys Omni-Channel 52

One Millimeter Mindset

SEPTEMBER 22, 2021

Do you perceive yourself as a problem solver, manager, or a spectator? Alternatively, are you a sought-after, stellar manager of complex problems? Alternatively, are you a sought-after, stellar manager of complex problems? What happens when complex problem solvers are also the same people managing those problems?

Management 77

Management Innovation Resources Conference 77

datastax

DECEMBER 18, 2018

Here at DataStax we’re already looking forward to DataStax Accelerate , the world’s premier Apache Cassandra conference. The conference is being held May 21-23, 2019 in National Harbor, Maryland. Of course, a conference is only as good as the quality of its content, and that’s where you come in.

Conference 72

Conference Fashion Tips Course 72

West Monroe

DECEMBER 4, 2022

West Monroe attended TSIA’s World Envision Conference in Las Vegas in October. Here’s what we mentioned at the conference. In these organizations, Customer Success Managers (CSMs) are often involved in identifying and driving cross-sell/upsell efforts. First, CSMs are less expensive than a typical account executive.

Conference 40

Conference Interaction Self Service B2B 40

eGain Blogs

OCTOBER 29, 2021

KMWorld Connect 2021 is happening as a virtual conference, for the second year in a row. This year’s conference theme is Impacting the Future: Knowledge Sharing in the Age of New Technologies. The conference promises to discuss those questions. “Be This time, we are a diamond sponsor of the conference.

Connections 93

Connections Conference Innovation Customer Engagement 93

Qualtrics

FEBRUARY 6, 2019

Product-focused conferences are a great way to gain insights, strategize new ideas, and network with other professionals in your industry. Below are 10 product experience conferences that you should check out for 2019. The Product Experience Track at X4 Experience Management Summit. Date: March 5-8, 2019. Date: July 15-16, 2019.

Conference 33

Conference Management Innovation Roadmap 33

SAP Customer Experience

MAY 4, 2023

Last week the 17th International SAP Conference for Utilities and Energy took place in the beautiful city of Basel. There, I had the pleasure to welcome more than 800 customers, partners, and SAP colleagues from our Utilities and Energy Community to spend three days in interactive and inspiring workshops, roundtables,

Conference 55

Conference Industry Interaction Resources 55

Totango

SEPTEMBER 12, 2018

The C hief Customer Officer Fall, 2018 (CCO), held September 12th-13th in San Diego, is an interactive peer-lead conference attracting senior-level customer focused professionals. Learn more about Totango’s suite of customer success management products or visit Totango at CCO Fall ’18 at our booth! That’s Totango’s mission.

Chief Customer Officer 55

Chief Customer Officer Conference Customer Centricity Customer Success 55

TechSee

JUNE 16, 2022

This list is an homage to the business leaders and influencers pushing the envelope when it comes to innovation in customer experience. With a career spanning over 20 years, Eric has an extensive amount of experience in Contact Center and 3rd party and onshore vendor management. Follow on LinkedIn. Follow on LinkedIn.

Customer Service 251

Customer Service Contact Center Chief Customer Officer Call Center 251

Circular Edge

APRIL 22, 2020

Capabilities Whitepaper , which is designed to provide JDE users & managers with a holistic overview of all available tools, features & technologies within the 9.2 as a platform for continuous innovation. Continuous Innovation with E1 9.2. Lease Management. Apps & Tools sets. releases.

Resources 52

Resources Innovation Roadmap Self Service 52

Forrester's Customer Insights

MAY 28, 2019

I will be attending the 2019 In|Vest conference this July in New York. Like everyone else in the industry, I am keen to hear the latest on what’s happening in digital wealth management from incumbents like J.P. Morgan and its no-fee investing app You Invest, including whether it will evolve it to offer digital advice […].

Conference 42

Conference Innovation Industry Management 42

ReviewTrackers

MAY 8, 2017

This is why more and more businesses are investing in customer experience, learning and applying industry best practices, and developing strategies in customer experience management. To help your leaders and managers in your organization become CX experts, we compiled a list of customer experience conferences and events to attend this 2017.

Conference 50

Conference Omni-Channel Customer Journeys Customer Experience 50

Oracle

JUNE 26, 2018

With so many high-quality conferences and events each year for Oracle ATG, Endeca, and Commerce Cloud customers, PipelinePros pulled out all the stops to make its second annual Insight conference stand out from the crowd. Creating and Managing Low Code or No Code Integrations. Managing Sales Tax in the Digital Age.

Conference 40

Conference Tips Innovation Loyalty 40

CSM Magazine

OCTOBER 6, 2021

Calabrio , the customer experience intelligence company, spotlighted the winners of its analytics competition and ONE Awards during its annual customer conference, Calabrio Customer Connect (C3). This year, Calabrio is focusing sessions on the Connected Workforce and for the second year in a row, C3 is being held as a virtual event.

Conference 52

Conference Analytics Net Promoter Score Average Handle Time 52

datastax

OCTOBER 23, 2018

I know I am not the first to praise DataStax customers for their innovations. Innovate or die” has never been more real. They’re using a combination of video consultations and a new AI-powered symptom checker to manage patient interactions. Accelerating Innovation. Babylon already supports more than 2.6

Innovation 66

Innovation Healthcare Financial Analytics 66

Kustomer

OCTOBER 22, 2020

He made a commitment to improve the customer experience by focusing on operational excellence, innovation and data-driven decisions. “As I can’t think of a reason why it would not be better to have a diverse team,” said Liz Keys, Product Manager at Stella Connect. People start to feel that it really connects us all in CX.

Conference 96

Conference Self Service Sports CRM 96

ReviewTrackers

APRIL 19, 2017

The summit is considered to be one of the leading conferences for executives in marketing, strategy, and physician relations from healthcare-related organizations. The Importance of Innovation in Healthcare. Companies must continue to innovate, even after they have grown and matured, Joel suggests.

Healthcare 101

Healthcare Innovation Strategy Marketing 101

SmartKarrot

SEPTEMBER 7, 2021

Wondering about who made it to the list of top product management conferences in 2021? Here is a list of the best events for the people who have product management in their lunch and dinner. Check out our list of conferences segmented on a quarterly basis and know more about the dates, locations and what is up for grab.

Conference 10

Conference Management Innovation Connections 10

TechSee

AUGUST 14, 2023

This list is an homage to the business leaders and influencers pushing the envelope when it comes to innovation in customer experience and customer service. In addition, he is also a best-selling author, Forbes contributor, blogger & podcaster, and frequent conference speaker.

Customer Service 207

Customer Service Contact Center Customer Centricity Leadership 207

Call Experts

JANUARY 23, 2019

Many business owners, managers, and employees are not familiar with the basics and are missing out on countless opportunities. The data-driven strategies and innovations ensure a personalized user experience to each visitor as it tracks customer behaviors. Omnichannel management creates opportunity. Summer HR Conferences.

Omni-Channel 53

Omni-Channel Management Call Center Multi-Channel 53

Gainsight

OCTOBER 7, 2022

That’s why Gainsight offers two robust education programs that help you level up your customer success management game. Learn what’s cutting edge in customer success management on Pulse+. Five or more years of Pulse conference recordings . Podcasts and webinars hosted by Gainsight executives.

Customer Success 52

Customer Success Management Conference Leadership 52

BirdEye

FEBRUARY 21, 2023

In this comprehensive guide, we’ll walk you through everything you need to know about social media management for local businesses. Table of contents Why social media is so important for businesses The most popular social media platforms today About social media accounts What is social media management? What is social media management?

Social Media 98

Social Media Management Multi-Channel Analytics 98

NICE inContact

OCTOBER 30, 2019

We established the NICE inContact CX Excellence Awards Program to celebrate and honor organizations that drive creative, innovative customer interactions. If you submit your application by December 31st, you’ll receive a free full-conference pass just for an approved application!

Net Promoter Score 120

Net Promoter Score Conference Hotels First Call Resolution 120