Customer Feedback is Your Competitive Advantage
AskNicely
AUGUST 17, 2018
Enter the Net Promoter Score (NPS) survey. NPS is a one-question survey that collects how likely, on a scale of 0-10 a customer would recommend you to a friend or colleague. Customer-obsessed companies use NPS to actively listen to their customers. And growth is the greatest competitive advantage of all, don’t you think?
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