Proving the ROI of the Chief Customer Officer Role, With Enrique Gomez Alonso – CB71
Customer Bliss
OCTOBER 3, 2017
Multi-time CX leader Enrique and I have a frank conversation about when it’s time to evaluate if the CX role you’re in has the advocacy you need to be successful, and how to get traction when you’re in the right environment for success. . Enrique Gómez Alonso is since February 2015 Chief Customer Officer in Zurich Insurance Spain.
Let's personalize your content