Lumoa

JANUARY 8, 2024

Whether it’s a tweet, a customer email, or a product review, text analysis software digs in, using Natural Language Processing (NLP) to identify key phrases and customer sentiments. To put it in a real-world scenario, take Amazon as an example. Machine Learning (ML) Integration: Stay ahead of the curve.

Analysis 394

Analysis Software Comparison Social Media 394

AWS Machine Learning

MARCH 7, 2024

However, Amazon Bedrock and AWS Step Functions make it straightforward to automate this process at scale. Amazon Bedrock offers the generative AI foundation model Amazon Titan Image Generator G1 , which can automatically change the background of an image using a technique called outpainting.

Report 114

Report Entertainment Resources Fashion 114

Upstream Works

MARCH 16, 2023

Upstream Works is excited to introduce you to our newest product offering – Upstream Works for Amazon Connect.

Contact Center 125

Contact Center Connections Management Call Center 125

AWS Machine Learning

MARCH 11, 2024

For more than two decades, VistaPrint has empowered small businesses to quickly and effectively create the marketing products – from promotional materials and signage to print advertising and more – to get the job done, regardless of whether they operate in-store or online. Transform the data to create Amazon Personalize training data.

Ecommerce 90

Ecommerce System Sports Software 90

AWS Machine Learning

NOVEMBER 26, 2023

Today, we are excited to announce three launches that will help you enhance personalized customer experiences using Amazon Personalize and generative AI. Amazon Personalize is a fully managed machine learning (ML) service that makes it easy for developers to deliver personalized experiences to their users.

Customer Experience 99

Customer Experience Sports Travel User Experience 99

Upstream Works

SEPTEMBER 28, 2023

Upstream Works is excited to introduce you to our newest product offering – Upstream Works for Amazon Connect.

Contact Center 88

Contact Center Connections Management 88

Upstream Works

JULY 25, 2023

Upstream Works is excited to introduce you to our newest product offering – Upstream Works for Amazon Connect. We enhance Amazon Connect with a unified desktop, digital channel flexibility, seamless integrations and management simplicity The post 3 Ways AI Enhances Contact Center Reporting appeared first on Upstream Works.

Contact Center 78

Contact Center Report Connections Management 78

Upstream Works

NOVEMBER 14, 2023

Upstream Works is excited to introduce you to our newest product offering – Upstream Works for Amazon Connect.

Contact Center 78

Contact Center Travel Video Connections 78

Upstream Works

NOVEMBER 14, 2023

Upstream Works is excited to introduce you to our newest product offering – Upstream Works for Amazon Connect.

Contact Center 78

Contact Center Travel Video Connections 78

Upstream Works

JUNE 19, 2023

Upstream Works is excited to introduce you to our newest product offering – Upstream Works for Amazon Connect. We enhance Amazon Connect with a unified desktop, digital channel flexibility, seamless integrations and management simplicity The post Redefining Agent and Customer Engagement appeared first on Upstream Works.

Customer Engagement 78

Customer Engagement Engagement Connections Customers 78

AWS Machine Learning

DECEMBER 13, 2023

To deliver value, they must integrate into existing production systems and infrastructure, which necessitates considering the entire ML lifecycle during design and development. Amazon SageMaker MLOps is a suite of features that includes Amazon SageMaker Projects (CI/CD), Amazon SageMaker Pipelines and Amazon SageMaker Model Registry.

Resources 97

Resources Training Connections Tools 97

AWS Machine Learning

DECEMBER 19, 2023

Artificial intelligence (AI) and machine learning (ML) are becoming an integral part of systems and processes, enabling decisions in real time, thereby driving top and bottom-line improvements across organizations. However, putting an ML model into production at scale is challenging and requires a set of best practices.

Analytics 100

Analytics Training Government System 100

AWS Machine Learning

APRIL 11, 2024

AWS was delighted to present to and connect with over 18,000 in-person and 267,000 virtual attendees at NVIDIA GTC, a global artificial intelligence (AI) conference that took place March 2024 in San Jose, California, returning to a hybrid, in-person experience for the first time since 2019.

Innovation 94

Innovation Resources Entertainment Sports 94

Upstream Works

MAY 17, 2023

Upstream Works is excited to introduce you to our newest product offering – Upstream Works for Amazon Connect. We enhance Amazon Connect with a unified desktop, digital channel flexibility, seamless integrations and management simplicity The post 3 Ways AI Can Improve Agent Engagement appeared first on Upstream Works.

Engagement 78

Engagement Connections Management 78

AWS Machine Learning

OCTOBER 30, 2023

Amazon Bedrock is a fully managed service provided by AWS that offers developers access to foundation models (FMs) and the tools to customize them for specific applications. Customers are building innovative generative AI applications using Amazon Bedrock APIs using their own proprietary data.

Policies 121

Policies Groups Resources Connections 121

AWS Machine Learning

FEBRUARY 6, 2024

By extracting key data from testing reports, the system uses Amazon SageMaker JumpStart and other AWS AI services to generate CTDs in the proper format. Automating the frustrating CTD document process accelerates new product approvals so innovative treatments can get to patients faster. AI delivers a major leap forward.

Government 98

Government Report System Guidelines 98

AWS Machine Learning

SEPTEMBER 28, 2023

Internally, employees can often spend countless hours hunting down information they need to do their jobs, leading to frustration and reduced productivity. Whether seeking answers to a product-related question or needing information about operating hours and locations, a poor experience can lead to frustration, or worse, a customer defection.

Knowledge Base 93

Knowledge Base Chatbots Self Service System 93

AWS Machine Learning

AUGUST 30, 2023

Powered by Amazon Lex , the QnABot on AWS solution is an open-source, multi-channel, multi-language conversational chatbot. When you deploy QnABot, you can choose to automatically deploy a state-of-the-art open-source LLM model ( Falcon-40B-instruct ) on an Amazon SageMaker endpoint. For example, when asked “What is Amazon Lex?”,

Self Service 99

Self Service Contact Center Multi-Channel Knowledge Base 99

Upstream Works

JULY 6, 2023

Upstream Works is excited to introduce you to our newest product offering – Upstream Works for Amazon Connect.

Contact Center 78

Contact Center Connections Management 78

Experience Investigators by 360Connext

NOVEMBER 7, 2023

The problem, however, is those efforts are wasted if the new connections don’t stick. Customers need to gain a clear value from your product or service, believe your brand is an authority in your space, and trust you with their time, money, and data. Are there customer feedback insights or reviews that express product quality concerns?

Customer Retention 271

Customer Retention Loyalty Loyalty Programs Social Media 271

AWS Machine Learning

MAY 16, 2024

LotteON aims to be a platform that not only sells products, but also provides a personalized recommendation experience tailored to your preferred lifestyle. In this post, we share how LotteON improved their recommendation service using Amazon SageMaker and machine learning operations (MLOps).

System 90

System Training e-support Groups 90

AWS Machine Learning

APRIL 22, 2024

Amazon SageMaker HyperPod is purpose-built to accelerate foundation model (FM) training, removing the undifferentiated heavy lifting involved in managing and optimizing a large training compute cluster. In this solution, HyperPod cluster instances use the LDAPS protocol to connect to the AWS Managed Microsoft AD via an NLB.

Groups 83

Groups Software System Policies 83

Upstream Works

APRIL 26, 2023

Upstream Works is excited to introduce you to our newest product offering – Upstream Works for Amazon Connect.

Contact Center 78

Contact Center Connections Management Call Center 78

Upstream Works

APRIL 19, 2023

Upstream Works is excited to introduce you to our newest product offering – Upstream Works for Amazon Connect.

Contact Center 78

Contact Center Connections Management Call Center 78

AWS Machine Learning

FEBRUARY 29, 2024

Amazon OpenSearch Service is a fully managed service that makes it straightforward to deploy, scale, and operate OpenSearch in the AWS Cloud. Improving the functionality of search is an integral aspect of enhancing the overall user experience and engagement on a website or application. No ML expertise is required.

e-support 87

e-support Resources Comparison Data 87

AWS Machine Learning

JANUARY 26, 2024

Understanding and addressing LLM vulnerabilities, threats, and risks during the design and architecture phases helps teams focus on maximizing the economic and productivity benefits generative AI can bring. Many customers are looking for guidance on how to manage security, privacy, and compliance as they develop generative AI applications.

Government 119

Government Training Data Policies 119

AWS Machine Learning

JANUARY 5, 2024

Integrating multiple tool stacks to build a compact solution might involve building custom connectors or workflows. This increases the cost of infrastructure maintenance and hampers productivity. Its AI/ML solutions drive enhanced operational efficiency, productivity, and customer experience for many of their enterprise clients.

Data 106

Data Management Effort Score Training 106

AWS Machine Learning

NOVEMBER 7, 2023

The model then skillfully integrates this outside information into its generated text. Today, we are excited to unveil three generative AI demos, licensed under MIT-0 license : Amazon Kendra with foundational LLM – Utilizes the deep search capabilities of Amazon Kendra combined with the expansive knowledge of LLMs.

Data 91

Data Comparison Guidelines Training 91

AWS Machine Learning

AUGUST 4, 2023

This post is co-authored by Daryl Martis, Director of Product, Salesforce Einstein AI. We’re excited to announce Amazon SageMaker and Salesforce Data Cloud integration. The inference endpoints are connected with Data Cloud to drive predictions in real time.

Data 73

Data Training Connections Innovation 73

AWS Machine Learning

AUGUST 4, 2023

This post is co-authored by Daryl Martis, Director of Product, Salesforce Einstein AI. This is the second post in a series discussing the integration of Salesforce Data Cloud and Amazon SageMaker. In this post, we expand on this topic to demonstrate how to use Einstein Studio for product recommendations.

Data 78

Data Policies Training Connections 78

AWS Machine Learning

JUNE 6, 2024

Today, we are excited to announce that the Jina Embeddings v2 model, developed by Jina AI, is available for customers through Amazon SageMaker JumpStart to deploy with one click for running model inference. The following diagram illustrates the architecture of a RAG application with Jina AI and Amazon SageMaker.

Video 69

Video Knowledge Base Training System 69

AWS Machine Learning

APRIL 8, 2024

When building LLM applications, it is often necessary to connect and query external data sources to provide relevant context to the model. Llama 2 models are available on Amazon SageMaker JumpStart for a quick and straightforward deployment. Deploy an embedding model from the Amazon SageMaker JumpStart hub.

Knowledge Base 96

Knowledge Base Tools Data Training 96

AWS Machine Learning

NOVEMBER 29, 2023

Amazon SageMaker Canvas now supports comprehensive data preparation capabilities powered by Amazon SageMaker Data Wrangler. With this integration, SageMaker Canvas provides customers with an end-to-end no-code workspace to prepare data, build and use ML and foundations models to accelerate time from data to business insights.

Data 98

Data Analysis Training Financial 98

AWS Machine Learning

FEBRUARY 13, 2024

They offer a large assortment of over 50,000 products across 1,000 brands, and are operating in more than 500 cities and towns. We were facing the following challenges to operate their existing setup: With the continuous introduction of new products, the computer vision model needed to continuously incorporate new product information.

Training 96

Training Gamification Data Innovation 96

AWS Machine Learning

OCTOBER 24, 2023

This service is delivered by the T-Mobile Voicemail system and uses Amazon Transcribe to convert voicemail messages to text. Voicemail to Text is available in 39 different spoken languages and dialects and uses auto-language detection provided by Amazon Transcribe. T-Mobile US, Inc.

System 87

System Sports Travel Customers 87

Upstream Works

MAY 4, 2021

Give your customers all that and more with Upstream Works for Amazon. We enhance Amazon Connect to provide a unified desktop, seamless integrations and management simplicity. Upstream Works for Amazon gives organizations the flexibility to scale up or down as their business needs change.

Connections 78

Connections Engagement Contact Center Resources 78

AWS Machine Learning

MAY 23, 2023

With organizations increasingly investing in machine learning (ML), ML adoption has become an integral part of business transformation strategies. However, implementing ML into production comes with various considerations, notably being able to navigate the world of AI safely, strategically, and responsibly.

Case Study 74

Case Study Government Training Return on Investment 74