Top 4 Customer Experience KPIs for 2023
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JANUARY 27, 2023
Customer Experience (CX) is important for your brand’s growth, and it’s only gaining more momentum every year. Unarguably, a good CX program needs Key Performance Indicators (KPIs). They help you measure and improve different aspects of CX, like customer satisfaction, loyalty, and happiness! If you hope to step up your CX game this year and drive your business forward with fierce growth, you have come to the right place.
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