What New Omnichannel Trends Really Mean for Customers
Experience Investigators by 360Connext
NOVEMBER 6, 2014
While talk of customer showrooming and digital detraction are still big, there is a totally opposite trend happening. Retailers who once only sold online are building stores for customers to visit in real life. Becoming truly omnichannel. Customers today want to shop how they want. Customers want convenience.
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