Communicating CX: 15 Tips for Talking About Customer Experience
Experience Investigators by 360Connext
DECEMBER 15, 2023
Your employees need to hear about what customer experience means to your organization, your customers, and to your employees! Of course, each business is different, but consider a customer experience content calendar as a way to keep your employees focused on the why, the how, and the “what do I do about it?”
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